Operations Analyst

Become a key player in financial innovation as an Operational Analyst at Credit9. In this role, you'll collaborate directly with our EVP, General Manager of Lending, and Operations Manager. Your expertise will fuel critical projects, providing invaluable data-driven insights. Spearhead the identification of operational needs and improvement opportunities, elevating the company's operations and propelling us to new heights. Join us in shaping the future of finance!

Job Duties:

• Create and update the Companies Standard Operating Procedures (SOPs).
• Identify, Research, and Solve Operational issues and potential concerns with the help of management.
• Assemble your findings into comprehensive reports equipped with compelling recommendations that will shape the future of our organizations operations.
• Gather critical information for Management by observing workflows, conducting in-depth employee interviews, and analyzing company reports.
• Continuously evaluate the effectiveness of newly implemented processes, making real-time adjustments to optimize performance and enhance overall operational outcomes.
• Collaborate closely with our data teams, managers, and employees to facilitate the seamless implementation of transformative changes, ensuring a smooth transition to new systems and processes.

Experience Requirements:

• Bachelor’s degree preferred but not required.
• One or more years of experience as an Operations Analyst is preferred but not required.
• Proficiency in Microsoft Office Suite, Visio, G-Suite, or similar software is required.
• Excellent written and verbal communication skills
• Ability to complete tasks with minimal supervision and apply sound judgment.
• Capable of interfacing with internal and external managers and executives
• Ability to multi-task and work in a fast-paced environment
• Exceptionally observant, showcasing unwavering attention to detail.

The compensation range for this position is $60,00-$65,000, depending on experience. 

We are an equal opportunity employer without regard to race, religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and any related medical conditions), gender, gender identity and expression, sexual orientation, transitioning status, national origin, ancestry, citizenship status, uniform service member status, military and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, mental or physical disability, holding or presenting a driver’s license issued under Cal. Vehicle Code Section 12801.9, or any other category protected by applicable federal, state or local law.

Note To Agencies: Credit 9 maintains an internal recruiting department to handle staffing needs. While the company occasionally collaborates with temporary staffing agencies, placement services, and professional recruiters ("Agency"), it is crucial for Agencies not to contact Credit 9 employees directly for candidate presentations. Our policy dictates that internal recruiting teams or authorized personnel present all candidates to hiring managers.

Please refrain from sending unsolicited resumes directly to Credit 9, whether via mailing address, fax machine, email, or directly to our employees. Such submissions, even through Agencies, will be considered as the property of Credit 9. The company will not entertain fees for placements resulting from unsolicited resumes. Any candidate submitted by an Agency through an unsolicited resume will be considered a referral, free of charges or fees. Thank you for your understanding and cooperation.