Operations Analyst

The Role 

As an Operations Analyst, you will spend your first year rotating through each of the teams below within the Operations department.  This will give you the opportunity to learn how each aspect of operations impacts the lifecycle of a trade and supports the trading system. Analysts will be able to develop a well-rounded view of the operational structure within MarketAxess. 

How You'll Help Take Us There 

In Middle office & Settlements you will have hands-on involvement in many day-to-day trade settlement functions. These tasks include confirming and allocating trades, as well as handling any failed trades that are past settlement.  Partnering with management and internal risk/audit groups you will work to improve processes, mitigate risk and automate workflows.  Additionally, you will be able to assist with projects and initiatives that the team is currently working on. 

As a member of the Account Services team, you are responsible for the onboarding of new Clients and Dealers on our system, for both our disclosed trading participants, as well as new entities to the global marketplace that is MarketAxess Open Trading™.  As part of this team, you will ensure the required documentation is complete and properly maintained for each firm enabled on our platform.  You will work closely with the MarketAxess Sales Teams, regarding a variety of needs for our client accounts.  Additionally, this team works closely with our Dealer contacts to establish trading relationships and prepare new clients to trade with them.   

On the Client Services team, you are the firm’s first line of support.  You will assist clients with any questions, requests or issues they may have.  This can range anywhere from helping someone log into the system or navigate the trading platform, to identifying and raising potential future enhancements. On Client Services you will regularly liaise with the sales staff on client queries and work closely with technology to fix any issues that have been identified.    

What We're Looking for   

• Must be legally authorized to work in the United States permanently without employment visa sponsorship required now or in the future 
• Desire to use your organizational and analytical skills in an operationally focused role 
• Strong MSOffice skills, including Word, Excel, and PowerPoint 
• Highly focused, organized and detail oriented 
• Excellent verbal and written communication skills 
• Proven ability to take initiative 
• Able to deal with ambiguity and changing priorities 
• Previous financial services experience in an operational capacity preferred 
• Bachelor's degree preferred, or equivalent experience 

What You Can Expect from Us 

In addition to working on cutting edge technology and in our culture of innovation, collaboration, and openness, we offer: 

• Hybrid Environment: Our employees enjoy a mix of working in the office and from home 
• Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks. 
• Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days 
• Generous Parental Leave: Up to 20 weeks fully paid leave 
• 401(k): Dollar-for-dollar employer match up to $17.5K 
• Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount 
• Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more 
• Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location 
• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences 
• Core benefits: Highly competitive medical, dental, and vision programs 

For job positions in NYC, NY, and other locations where required, the estimated salary for a new hire into this position is $70,000 USD base with eligibility for OT. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs. 

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic prohibited by federal and state law. 

All your information will be kept confidential according to EEO guidelines.