Operations Analyst, ACH

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Responsibilities:

• Minimum of two years’ experience with ACH
• Review and process ACH files daily for entries Originated
• Research and resolve inquiries from Originators related to ACH returns and notifications of change.
• Daily exception processing for incoming ACH entries
• Process Stop Payments and errors related to Regulation E
• Process Reversal and Recall Requests on behalf of ACH Originators
• Monitor exposure limits for ACH clients
• Review daily reports related to ACH returns and return rates
• Review daily reports related to ACH entries originated
• Provide telephone support to ACH clients and other banks
• Familiar with NACHA file mapping requirements
• Perform daily end of day reconciliations of our ACH systems

Qualifications:

• Ability to work effectively in a multi-task, fast paced environment
• Ability to work well with others
• Strong organizational skills
• Strong critical thinking skills
• Ability to learn products/services and apply knowledge
• Strong attention to detail
• Knowledge of payment industry and fintech
• High proficiency in Excel

#LI-TP1 #LI-Hybrid #LI-Onsite

Salary Range: $50,000.00 - $75,000.00