Operations Analyst - Hybrid/AZ

Your potential. Your opportunity.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we're 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

We're seeking an Operations Analyst to research, coordinate, and recommend process enhancements to the division's operations. You will represent Wire Services in the design, development, testing, and implementation of system changes, new systems, or changes in policy and procedures. In addition, you will provide support for Wire Services units and liaison with branches, bank divisions, and vendors as required.

Major Responsibilities:

• Coordinate with Project Manager and act as a liaison between offices, corporate departments, and system groups.
• Assess and research processing problems and prepare appropriate correction procedures.
• Assist system group in testing programming/system changes.
• Conduct and facilitate meetings to resolve business problems, produce project plans, direct solution to system/business problems.
• Identify, analyze, define, and recommend processes and automation strategies that will increase profits and reduce expenses.
• Provide research and analysis for significant product/service development regardless of orientation (technical, user, financial, etc.)
• Track and respond to changing regulatory, operational, and technological issues.
• Consult with users and vendors for needs assessment and write detailed analysis of user needs.
• Identify methods and equipment to improve productivity and prepare required documentation.
• Presents research and recommendation to management.
• May be responsible for monthly, quarterly, and annual budgeting and forecasting including variance analysis.
• Research and coordinate internal accounting with Finance.
• Ensure productivity reports and volumes are reported accurately and are in line with Key Performance Indicators.

Qualifications:

• 2 years of post-high school education and 4+ years of operation and analytical experience.
• Understanding of general banking operations and banking systems.
• Familiarity with GFT, ICSWEB, Business Objects, LanAmmo, and other bank applications.
• Ability to compose and write original, professional business correspondence and specifications.
• Familiarity with and ability to execute the bank's project procedures (PPM).
• Strong communication, interpersonal, and analytical skills.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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