Operations Analyst, Payments

LeafLink is seeking an Operations Analyst to join our fast-growing team. In this role you will support the operations of LeafLink Payments, the financial services business line of LeafLink, which is setting the new standard for B2B finance in the industry. This role will allow you to work directly with the Director of Operations to build, implement and execute business operations objectives related to client onboarding, asset servicing, capital and liquidity planning, and reporting. This role is highly collaborative, requires strong organizational skills, attention to detail, and an understanding of all product offerings and platform features on LeafLink with a focus on our financial services solutions and systems. This role will require you to interface directly with our LeafLink Payments sales team, client experience, credit, data and product & engineering teams. You need to be a self-starter who is comfortable operating in a constantly changing environment, enjoys a very fast pace, and can manage multiple work streams to meet deadlines. 

• Perform routine daily operations for LeafLink Payments transactions with client Sellers and Retailers, including transaction identification, confirmation and processing 
• Build new processes and enhance existing processes by working with Payments Operations team to automate and scale LeafLink Payments servicing operations 
• Build strong working relationships with LeafLink Payments business partners and servicers 
• Support Director of Operations by taking primary responsibility for overall maintenance, reconciliation, and reporting of LeafLink Payments source data
• Prepare monthly reconciliations 
• Monitor, measure and report on LeafLink Payments key objectives and results 
• Perform transaction research and report on key objectives and transactions
• Write and maintain standard operating procedures for the Operations function 
• Provide information to management by assembling and summarizing data, preparing reports and presentations of findings and results 
• Understand the LeafLink product offerings, market trends and competition within the industry to build, execute and optimize operational processes

• 2+ years of experience in an accounting, finance, or operations role working with middle market or enterprise level companies 
• 2+ years working within the financial services industry. Experience working in the FinTech industry is a plus 
• Must have strong analytical skills (quantitative and qualitative) 
• Experienced in financial modeling, business analysis, FP&A, and analytics in a corporate HQ environment 
• Advanced Google Suite and Microsoft Office skills, particularly Google Sheets/MS Excel 
• Ability to switch between complex and routine tasks when necessary 
• Must demonstrate the ability to understand and articulate various financial products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services 
• Bachelor’s degree in Finance or Accounting preferred, CFA or CPA a plus 
• Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges 
• You are self-motivated and passionate about FinTech and/or Cannabis with a strong drive for continuous learning 
• You are relentlessly self-improving and accountable for your own performance 
• You work well independently as well as with other members of the team, both in person and remotely, with an ability to conduct research, data analysis and solve challenging problems 
• You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people 
• You are responsible for multiple work streams and have knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks 
• You have excellent verbal and written communication skills and deliver timely, thoughtful updates to management with a well-reasoned point of view 

• Flexible PTO - you’re going to be working hard so enjoy time off with no cap!
• A robust stock option plan to give our employees a direct stake in LeafLink’s success
• 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community 
• WFH stipend - we’ve always been remote first 
• Competitive compensation and 401k 
• Comprehensive health coverage (medical, dental, vision) 
• Commuter Benefits through our Flexible Spending Account

LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.