Operations Associate

What will you do at Nomad?  

The Operations Associate will play a starring role in crafting and implementing strategies and workflows to better serve our nurses. This will entail: 

- Being the primary point of contact for our nurses while they are on travel assignments, and working tirelessly to solve their issues.

- Building strong relationships with working nurses in order to keep them coming back to Nomad for future opportunities.

- Ensuring that accurate, time sensitive information is communicated to our nurses at all times, while providing a best in class experience. This may occasionally include work outside of typical business hours.

- Identifying ways to improve internal team processes and workflow.

- Being the eyes and ears of Nomad and always finding opportunities to improve the customer experience, often cross-functionally.

- Collaborating with the Nomad Product team to translate front-line insights into new products and services.

- Embracing an “all hands on deck” culture.

Who Are You? 

- You are an energetic, highly-personable, business driver who thrives on delighting customers.

- You have great prioritization and time management skills.

- You are very organized, accountable and detail-oriented.

- You are a strong communicator and have a knack for helping people solve their problems.

- You are eager to work in a changing, high-growth startup.

- You are excited to join a team oriented culture that celebrates wins and supports each other’s growth.

- Previous experience working with nurses or clinical staff is a plus!