Operations Business Analyst, Lead Analyst

Job Title: Lead Analyst, Operations Business Analyst

BNY Mellon Overview:

BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team

Main Purpose of Job:

Acts as the primary interface between technology and a specific business/functional area for defined projects. Advises internal or client business and technology groups on how to best address business issues, processes, and opportunities through technology. Identifies and gathers business and system requirements, develops test strategies, and plans, creates project and process specifications, coordinates with assigned project teams, and ensures that final requirements have been met upon project conclusion.

Role Responsibilities:

• Analyses and defines business requirements and functional or operational specifications for small to moderate sized projects of limited complexity.
• Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes
• Collects and defines business or functional requirements using the defined methodology set out by the Business Analysis Chapter
• Participates in development of the functional design and user documentation by analyzing and creating business process flows or client requests and identifying changes.
• Uses knowledge of business needs to provide design support to software and application development teams.
• Gathers information and provides analysis of business issues or client feedback for a specific function or application.
• Responsible for owning and escalating as appropriate risks, issues, and dependencies at Squad level
• Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution.
• Identifies areas for improvement and works with technology teams to improve applications for business use.
• Support Product Owner(s) with Squad backlog management
• Uses general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology.
• No direct reports may provide guidance to less experienced colleagues.
• Contributes to the achievement of Squad and Tribe objectives

Skills, Experience & Qualifications Requirements:

• Bachelor's degree or the equivalent combination of education and experience is required.
• 3 - 5 years of total work experience preferred. Technical experience preferred.
• Knowledge on Payments domain viz Global Clearing channels, SWIFT Message types i.e., MTXXX and MX or ISO20022, Electronic payment workflows etc. Is desired
• Knowledge of the software development process (can be through scrum/ lean agile or standard SDLC).
• Knowledge and experience of project execution
• BCS certificate / Lean Six Sigma or similar qualification desired
• Stakeholder management experience
• Strong organisational skills
• Excellent written, verbal and presentation skills
• Knowledge and experience in the use of tools such as: Jira, Confluence et