Operations Coordinator
Job Description
- First point of contact for all drivers and customer calls including but not limited to backhaul information, routing, customer hours-address-phone numbers, delivery times, driver locations, and any other concerns of drivers or customer personnel.
- Sets schedules, routes, and assigns drivers and vehicles.
- Recruits and monitors progression of new drivers.
- Check in drivers as they arrive from their runs ensuring that all paperwork is completed and correct. Determine available starting times for their next dispatch.
- Completes data entry to update trip data in TMW system.
- Ensure safety and regulatory compliance by advocating all company best practices developed attain all related goals.
- Identify and prepare a list of available drivers for the next schedule of deliveries bearing in mind available hours, DOT regulations/compliance and customer needs.
- Reinforce company policies, procedures, and goals.
- Other duties as assigned.
- High School Diploma or equivalent
- One to three years related experience.
- Experience in dedicated fleet, LTL or TL dispatch.
- Basic computer skills to include: Excel, Word, Outlook, and data entry.
- Ability to multi-task while interacting with others in a fast paced environment.
- Candidate must be organized and able to understand transportation rules and regulations.
- Candidate must have excellent written and verbal communication skills.
- Should be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government manuals.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Date Posted
08/11/2023
Views
2
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