Operations Data Manager

• Conduct data analysis to deliver business recommendations to Operations, Product, and Executive stakeholders, crafting visual displays of quantitative information
• Build reporting and enable metrics-driven decision making for the Operations and Product teams
• Manage partnerships with data providers to ensure the information presented to our Operations team and our users is accurate and scalable
• Manage the Operations P&L and forecast Support labor and data partnership spend
• Use data to understand trends in user behavior and product usage to influence strategy and find opportunities to maximize long term growth
• Contribute to our team and company data culture through accessible data table design and maintenance

To Succeed You'll Need: 

• To be a self-starter, driven, and very hard-working
• To use a data-informed approach to problem-solving, while still relying on gut instincts
• A strong attention to detail, performance, usability, and reliability
• A growth mindset, willingness to consistently push the limits to grow the overall business
• A desire to build for the long term, valuing patterns and structures that allow for flexibility in an evolving product
• Strong leadership and organizational skills with the ability to mentor and motivate team members
• To be energetic, committed, and enthusiastic - these qualities tie us together at Saturn
• Humble and willing to learn/grow. We need confident and capable leaders who want to help each other succeed as much as they want to succeed

You Should Have:

• 5+ years of experience in a role that mixes quantitative analysis with operating a business in a fast-paced environment; ideally, management consulting or startups
• Advanced in Excel and SQL, and experience in Amplitude, Mixpanel, Google Analytics, or equivalent
• Passion for problem-solving, critical thinking, and telling stories through data
• Strong cross-functional orientation and collaboration with engineers, data scientists, and finance teams
• Sharp business/product judgment and the ability to see past the noise
• Independent and excellent at taking initiative, with strong process skills to keep to timelines
• Excellent verbal and written communication skills
• MBA or other advanced degree preferred