Operations Director (Creative/Advertising)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Operations Director (Creative/Advertising) in the Netherlands.

This is a senior operational leadership role focused on bridging business strategy, creative delivery, and technical execution within a fast-paced, multi-market advertising environment. You will play a key role in shaping how new client engagements are structured, scoped, and successfully transitioned into delivery, ensuring alignment between commercial goals and operational feasibility. Acting as a connector between stakeholders, creative teams, and technical specialists, you will translate complex business needs into scalable workflows and solutions. The role combines strategic thinking with hands-on operational problem-solving, with a strong emphasis on process optimisation and efficiency. You will also lead high-impact client pitches and support the design of innovative operational and technology-enabled delivery models. This position offers the opportunity to influence how large-scale creative ecosystems are designed and executed across EMEA markets.

• Lead the discovery, analysis, and documentation of client requirements for new accounts, ensuring accurate scoping and solution alignment.
• Translate business and client needs into clear operational workflows for creative, technical, and delivery teams.
• Evaluate existing processes and identify opportunities for optimisation, cost efficiency, and improved delivery performance.
• Collaborate with technical and business stakeholders to design scalable, technology-enabled operational solutions.
• Develop and structure commercial and operational models that support effective workflow execution.
• Lead client pitches and onboarding processes, ensuring smooth transition from sales to implementation.
• Act as the key liaison between stakeholders and delivery teams to ensure clarity, alignment, and execution readiness.
• Analyse operational and performance data to support decision-making and build reporting frameworks for new clients.

Requirements:

• 10–15 years of experience in operations, solution design, process optimisation, technical consulting, or similar roles.
• Strong background in advertising, creative agencies, production, or digital content operations.
• Fluency in German or French, with strong English communication skills.
• Proven ability to translate complex business challenges into scalable operational and technical solutions.
• Strong stakeholder management and communication skills, with experience leading client-facing pitches and discussions.
• Highly analytical mindset with strong attention to detail and structured problem-solving abilities.
• Experience working cross-functionally in distributed, multi-market, or remote environments.
• Strong understanding of operational design, workflow optimisation, and delivery models within creative or media ecosystems.

Benefits:

• Competitive salary with potential performance-based incentives.
• 12-month fixed-term contract with possibility of extension.
• Flexible remote working model with occasional travel across EMEA.
• Opportunity to work with leading global brands and complex multi-market client ecosystems.
• High-impact leadership role influencing operational strategy and client delivery design.
• Exposure to innovative AI-enabled tools and modern marketing technologies.
• Collaborative, international work environment with cross-functional teams.
• Strong focus on professional autonomy, ownership, and strategic influence.