Operations Director

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Operations Director in Mexico.

This role is designed for a highly autonomous operations leader who thrives in fast-moving, multi-asset environments.
You will oversee and optimize operations across a growing portfolio of real estate and self-storage assets, ensuring seamless execution across teams, vendors, and property managers.
The position requires strong ownership, structure-building capability, and the ability to manage distributed teams effectively.
You will play a key role in improving systems, driving operational efficiency, and supporting the scaling of a dynamic real estate platform.
This is a hands-on leadership role where proactive problem-solving and accountability are essential.
You will also support leadership in reporting, acquisitions onboarding, and cross-functional project coordination.

The Operations Director will be responsible for ensuring smooth, efficient, and scalable operations across multiple properties and teams. This includes overseeing execution, improving systems, and maintaining performance visibility.

• Oversee day-to-day operations across multiple self-storage and real estate assets, ensuring tasks are completed accurately and on time
• Coordinate property managers, vendors, contractors, and internal teams to resolve operational issues quickly and effectively
• Build, refine, and standardize operational systems, SOPs, documentation, and reporting structures
• Track and analyze key operational KPIs including occupancy, delinquency, maintenance requests, and customer satisfaction metrics
• Manage task execution across departments while ensuring accountability and follow-through on deadlines
• Support leadership with operational reporting, strategic initiatives, and project coordination
• Assist with onboarding and integration of new property acquisitions into existing systems
• Identify operational bottlenecks and proactively implement solutions to improve efficiency

Requirements:

This role requires strong operational leadership experience, excellent organizational ability, and comfort working in remote, fast-paced environments with multiple priorities.

• Proven experience in operations management, property management, project management, or business operations
• Strong leadership, organizational, and problem-solving skills with a high ownership mindset
• Experience managing remote teams, vendors, or cross-functional stakeholders
• Excellent written and verbal communication skills in English
• Ability to manage multiple priorities and maintain strong execution discipline
• Experience working with operational tools such as ClickUp, Asana, Monday.com, Slack, and Google Workspace
• Ability to work full-time aligned with CST business hours (9am–5pm CT)
• Strong advantage: experience in self-storage, real estate, property management, or hospitality operations
• Strong advantage: experience managing multiple locations or properties simultaneously
• Strong advantage: exposure to KPI tracking, reporting, and SOP development
• Spanish fluency is a plus for candidates based in Mexico

Benefits:

• Fully remote work setup with structured operating hours (CST)
• Competitive salary range: 1500–2200 USD per month
• Opportunity to work in a fast-scaling real estate operations environment
• Exposure to multi-asset portfolio management and acquisition integration projects
• Direct collaboration with leadership on strategic initiatives
• Dynamic, high-ownership role with real operational impact
• Use of modern collaboration and productivity tools including ClickUp, Slack, and Google Workspace