Operations Engineer

PDMI is looking to add an Operations Engineer to our team! As an Operations Engineer, you will play a pivotal role in ensuring the seamless execution of jobs across Linux and Windows environments. This role requires strong Linux skills, as the majority of tasks will involve managing, troubleshooting, and optimizing processes within this system. The Operations Engineer is responsible for ensuring that jobs are executed successfully while also focusing on continuous process improvement and automation to streamline operations.

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services. 

Why Join Us: 

• Best Employer: PDMI was voted a Best Employer in Ohio for the 4th consecutive year in 2024! 

• Meaningful Work: Contribute to improving healthcare quality and efficiency. 

• Collaborative Environment: Work with passionate professionals who share your drive. 

• Exciting Challenges: Every day brings new opportunities to excel. 

• Flexible Work: Fully remote opportunity with a company that cares. 

Key Responsibilities: 

• Monitor, manage, and troubleshoot daily operational jobs in Linux and Windows environments. 

• Ensure the timely execution of batch jobs, scripts, and other scheduled processes. 

• Collaborate with development, DevOps, and IT teams to enhance processes. 

• Focus on continuous improvement, automating repetitive tasks, and optimizing workflows. 

• Maintain documentation for operational processes and provide after-hours support as needed. 

What We're Looking For: 

• Experience: 3+ years in IT operations or system administration, with a strong focus on Linux environments. 

• Technical Skills: 
  • Proficiency in Linux command-line operations and shell scripting (Bash, Python, etc.). 
  • Familiarity with Windows operating systems and basic administrative tasks. 
  • Experience with automation tools, job scheduling (Cron, Task Scheduler), and monitoring solutions. 
  • Knowledge of version control (Git), containerization (Docker, Kubernetes), and cloud platforms (AWS ideal). 
  • Exposure to CI/CD pipelines. 

• Problem-Solving: Strong troubleshooting skills to diagnose and resolve issues in real time. 

• Communication: Excellent written and verbal communication skills, with a knack for collaboration and documentation. 

Education & Requirements: 

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 

What We Offer: 

• 100% remote work flexibility from approved locations within the U.S. 

• A supportive culture that prioritizes work-life balance with paid parental leave and flexible schedules. 

• A chance to work with a team that celebrates innovation, collaboration, and continuous improvement.