Operations Intern

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2023. 

Please note: This is a Boston-based, in-person position

About You:

• You want to work in a fast-paced, growing startup on a small team
• You thrive in dynamic environments, comfortable with ambiguity, and you approach challenges with common sense and practicality.
• You like to be hands on and possess a sense of urgency, reliability, and commitment to your work
• You’re “hacky” and “handy”
• You’re passionate about building infrastructure to support Tulip’s employees 
• You have superb organizational and time management skills. 
• You’re detail-oriented and an effective communicator
• You’re personable and empathetic to understand and work with all kinds of people
• You’re a Jack or Jill of all trades, driven by a desire to learn.
• You can keep track of many threads – understanding what must happen in a day, a week, a month – while keeping the mission level in mind
• You are passionate about personal development and are always actively working to improve - in all areas of your life
• You can practice extreme ownership
• You are low-ego and high EQ, always asking what you can do to make the people around you more successful
• Finally, you’re working hard and you’re patient.

What skills do I need? 

• Bias for action, flexibility, adaptability, and good time management skills
• Great verbal and written communications skills
• Project, program, and event management experience
• Demonstrated ability to independently carry out and present projects to the team and company
• Ability to deal with ambiguity and have a solution-oriented approach to problem solving
• Ability to work with different types of people, and build relationships quickly 
• Interest in startups
• Able to work 40hrs a week in our Assembly Square office
• Ability to occasionally lift and move things around 

Key Responsibilities:

• Supporting the Operations team with priorities in service of the organization, admin duties, and day-to-day HQ office space management
  
  • Troubleshooting issues, other office related projects 
  • Keeping the space organized, clean, stocked
  • Monitor the Operations Jira board and inbox and respond to requests
  • Manage inventory, ordering for snacks, food, and other office supplies
  • Open, sort and distribute incoming correspondence and packages
• General office support
• Supporting overall employee workplace experience - both in office and the hybrid/remote employee experience and culture (town halls, culture events, happy hour, etc)

Key Collaborators:

• People Operations 
• Business Operations
• IT
• CEO Office 

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Virtual company events and happy hours
• Generous PTO policy
• We're dog friendly! Our Chief Barketing Officer can provide more details.
• Easily accessible via the Orange Line

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.