Operations Lead

Company Overview:

Second Order Effects (SOE) is an engineering consultancy that transforms uncertainty into fully functional hardware and software. We work on projects at various stages of development and scope; we perform analysis, build prototypes, and take products to market. Our cross-disciplinary team solves critical problems across numerous industries, including automotive, aerospace, consumer electronics, industrial automation, biomedical, green energy, and marine. Our designs control rocket engines, manage satellite communications, generate safety-overrides for self-driving cars, and are enjoyed by consumers around the world.

Founded in 2016, Second Order Effects has 90+ employees (and counting!) in offices in El Segundo, California and Redmond, Washington. We've worked with 90+ clients on 250+ projects as a partner, on a retainer, or on demand, all of which have no involvement with weapons.

How do we do this? We prioritize others, build the right thing, welcome difficulty, and play the long game.

Team Overview:

SOE Seattle is Second Order Effects' first expansion office. Established in January 2022, SOE Seattle's goals are to build an office with skills in mixed signal electrical design, signal processing firmware, and sensor systems. As an early member of the team, you will be pivotal in the success of this office and future expansions.

Job Overview:

As an Operations Lead, you will be in charge of operations, facilities, purchasing, and internal company infrastructure for our Seattle office. We are a tight-knit group that requires focus and dedication as well as the ability to collaborate with engineers and executives on a daily basis. Ideally, you will be an enthusiastic ambassador for SOE, care deeply about company growth, be an active listener, and be excited to work at an engineering consulting team that services a wide range of technology companies.

What You Will Do:

• Build, deploy, and maintain business operations systems, infrastructure, and special projects for the Seattle office
• Coordinate with the Purchasing team on purchasing reconciliation and on interfacing with local vendors
• Coordinate with Business Development teams for proposals and contracts
• Coordinate with Project Management teams to deploy project infrastructure including project management tools, resource projections, hours reporting
• Coordinate with the Finance team and the Seattle Director to develop and maintain KPIs and reports relevant to the Seattle office
• Coordinate with the IT team to maintain critical on-site IT systems
• Maintain high-level context about SOE and our projects in order to be knowledgeable when interfacing with external parties
• Maintain Seattle area facilitates including coordinating maintenance, repairs, and upgrades of building infrastructure
• Support Human Resources in the Seattle area including on-boarding of new employees
• Plan and coordinate office wide events

What You Will Need:

• Bachelor's Degree (Business, Social Sciences, Statistics, Math, Physics, Engineering, or related field)
• Analytical and quantitative problem solving skills
• Excellent communication skills (presentation, verbal, written, numerical)
• Ability to manage sensitive and confidential financial or personal information
• Ability to learn quickly and a curiosity for engineering
• High level of empathy and patience with others
• High level of organization and attention to detail

What Would Be Useful:

• Master’s degree (MBA, Engineering, or related field preferred)
• 3+ years of experience in an operations position in a fast-paced/startup/tech/consulting environment
• Experience in aerospace, automotive, consumer electronics, medical devices, or robotics industries
• Demonstrated ability working independently and in large multidisciplinary teams 
• Experience working with remote teams
• Understanding of technical requirements, engineering projects, and working with engineering teams
• Experience working with legal contracts, including drafting, negotiation, and amending standard templates
• Experience with Quickbooks, Confluence, Jira, Copper, or other CRM, ATS, or project management tools
• Proficiency in at least one programming language (e.g., C++, Python, R, etc.)
• Ability to travel to our headquarters in El Segundo, CA

Additional Requirements:

• Applicant must be willing to work 40 hours a week on-site in Redmond, Washington, USA
• Applicant must be eligible to work on ITAR projects
• Job Type: Full-time (Salary)

ITAR Requirements:

• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Benefits:

• Competitive compensation + equity incentive plan
• 100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage
• Flexible paid time off policy + 11 paid holidays + 12 paid sick days
• 401(k) retirement account and employer matching (Safe Harbor 4%)
• Hybrid working arrangements
• Paid parental leave
• Relocation assistance available if 50+ miles away from the office
• Casual dress code
• Daily catered lunches, snacks, and accessible kitchen
• & more!

If you don’t meet 100% of the preferred skills and experience, we encourage you to still apply!

Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.