Operations Lead - Material Planning

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology innovation and world-class support to achieve more for their practices their people and their patients.

About the Role

This is a full-time remote position for a senior procurement professional who both owns critical procurement execution and develops the people around them. The Procurement Lead for Production Materials & Consumables is responsible for the end-to-end management of lab materials supply—spanning forecasting purchase order execution supplier relationship management inventory health and cost reduction—while also coaching and mentoring BPO agents and peers on the procurement team. This role sits at the intersection of operational rigor and strategic thinking and is central to Dandy’s ability to scale its lab network reliably and cost-effectively.

What You’ll Do

Forecasting & Demand Planning

• Materials Forecasting: Build and maintain forecasting models for high-priority production materials including raw materials resins chemicals etc. Ensure forecast inputs are kept current and aligned with production schedules and lab demand signals.

• Supply Management: Track and maintain supplier signals (lead times capacity MOQs volume pricing) across the supplier base - with particular focus on long-lead and high-risk critical materials - and incorporate nuances into buy planning.

• New Facility Launch Planning: Develop initial buy plans for new lab launches and capacity expansions coordinating across procurement operations and lab teams to ensure materials availability ahead of go-live.

Purchase Order & Inventory Management

• Purchase Order Execution: Manage the full PO lifecycle in NetSuite from requisition through vendor confirmation receipt and closure. Maintain accurate procurement data across all active orders.

• Stocking Level Maintenance: Review and update NetSuite stocking levels and reorder points on a regular cadence aligned with weekly consumption reporting and lab-level demand changes.

• Inventory Health & E&O Tracking: Monitor inventory consumption and proactively identify slow-moving excess and obsolete (E&O) materials. Drive corrective actions in coordination with lab operations and finance to minimize financial exposure.

• Item Master & BoM Maintenance: Own the accuracy of item master data Bills of Materials and Units of Measure in NetSuite. Ensure systemic planning levers are current and correctly reflect active materials and configurations.

Supplier Relationship & Cost Management

• Supplier Management for On-Time Delivery: Manage day-to-day relationships with key production material suppliers with a focus on on-time in-full delivery. Proactively resolve delays shortages and quality issues to maintain reliable material flow.

• Cost Reduction Initiatives: Identify and execute cost reduction opportunities in a dynamically growing business including material substitutions vendor negotiations and volume consolidation strategies. Lead cross-functional coordination required to validate and implement material changes.

• Accounts Payable Coordination: Partner with finance to ensure timely vendor payments resolve invoice discrepancies and minimize off-cycle or rush payment requests through proactive planning.

Cross-Functional & Strategic Workflows

• Change Management & Materials Requests: Own the intake and execution of material change requests - including SKU changes substitutions and new material introductions - ensuring affected teams (labs AP sourcing) are aligned and BoMs are updated accordingly.

• Invoice Reconciliation & Zendesk: Resolve complex billing and invoicing tickets manage pending billing projects and maintain clean records across procurement and accounts payable workflows.

• SOP Development: Build and maintain standard operating procedures for key procurement workflows including lab materials procurement new vendor onboarding managed hardware samples and asset management.

• New Vendor Onboarding: Lead the end-to-end setup of new vendors in NetSuite including item creation stocking level and reorder point configuration and AP coordination.

• Strategic Procurement Support: Support the development and continuous improvement of Dandy’s procurement and inventory management disciplines contributing to scalable processes data integrity and operational frameworks that enable sustainable business growth.

Team Development

• Training & Coaching: Train and coach BPO agents and peers on procurement processes NetSuite workflows forecasting methodologies and cross-functional best practices. Serve as a knowledge resource and escalation point for the broader procurement team.

What We’re Looking For

• 4+ years of experience in procurement supply chain or materials planning with demonstrated ownership of end-to-end procurement workflows

• Proven ability to build and maintain forecasting models for multiple material categories simultaneously

• Strong supplier relationship management skills with experience driving on-time in-full delivery outcomes

• Experience identifying and executing cost reduction initiatives including material changes and vendor negotiations

• Hands-on experience with item master data BoM maintenance and systemic planning levers in an ERP environment

• Comfortable managing E&O stocking level analysis and inventory health reporting

• Experience coaching or mentoring peers or direct reports in a procurement or operations context

• Highly organized proactive communicator who thrives in a fast-moving cross-functional environment

• Experience working in a remote environment with distributed teams

• Customer-driven attitude with high expectations for yourself and those around you

Systems & Tools

The following tools are used across our procurement and operations workflows. Prior experience with any of these is a plus though not required:

• NetSuite (ERP – core to this role)

• Google Workspace (Gmail Sheets Docs)

• Slack

• Zendesk

• Airbase

Job ID: J-520

For full-time positions Dandy offers a wide range of best-in-class comprehensive and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare dental mental health support parental planning resources retirement savings options and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race religion color national origin gender gender identity sexual orientation age marital status disability protected veteran status citizenship or immigration status or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application you consent to Dandy collecting storing and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access rectify or request the deletion of your data at any time by contacting Privacy Requests.

What We Do

Dandy is transforming the massive ($400B) but antiquated dental industry. Backed by some of the world's leading venture capital investors we’re building custom end-to-end precision software and manufacturing from the ground up to provide high-quality consistent and affordable restorations to our doctors and their patients. 2 million people already have a Dandy product in their mouth and that number is rapidly growing.

Why Work With Us

At Dandy we move fast—learning growing and tackling big challenges alongside the smartest most driven teammates. We embrace discomfort knowing growth happens outside our comfort zones.

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