Operations Manager

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation's #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS WITH NORAH O'DONNELL, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations' top anchors and correspondents working locally, nationally and around the globe. CBS News' streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount+. The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today's digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.

CBS 62 (WWJ-TV) and CW50 (WKBD-TV), the CBS News and Stations owned & operated in the #15 television market Detroit, is seeking an Operations Manager whose vision, training and experience will provide strong leadership as we manage and operate a new, cutting-edge High-Definition media facility operation in Detroit, MI. This newly redesigned facility and your contributions will support our continuing transition into the converged world of Broadcast engineering and Information Systems Technology. Successful candidates will be part of a dynamic professional leadership team who will innovate and manage the IT operation to the next level.

Duties and Responsibilities

The Operations Manager will provide direct hands-on work, as well as IT project management needed in the daily operation of two major television stations. Additional functions will include:

• Independently identify and self-assign tasks, managing time and delivery dates of goals and project deadlines.
• Support, design and implement corporate LAN architecture and IT applications as they relate to the broadcast and media business.
• Develop strategies for improvement of existing systems and the implementation of future technologies, while coordinating vendors and project parameters.
• Perform the daily work needed to diagnose and improve: IT media, and content management systems, including transcoders, servers, routers, workstations, gateways, and network.
• Must be available via phone to answer questions during off hours and be available for weekend or night work in cases of emergencies or project deadlines. Work with vendors, as well as our corporate staff, to develop and implement media technology and broadcast systems in accordance with corporate policies and goals.
• Create documentation and provide training to operators and management based on software standards and workflow functionality.
• Organize and select software products, keeping track of upgrades and vendor suggestions and support mechanisms. Interface frequently with broadcast engineering staff to facilitate proper IP communication between controller systems and on-air broadcast systems.
• Maintain awareness of the IT technology edge as it relates to our business and regularly propose, select, and implement IT/broadcast solutions to provide cost benefit, or improvements in content production and distribution.

Minimum Job Requirements

University level degree from an accredited institution in a science, engineering or computer/IT discipline is preferred. A proven track record of successful IT-related employment / engineering experience is required.

Knowledge, Skills and Abilities Required

• Ability to self-manage time, deliverables, and vendors.
• Ability to identify and schedule personal work directives based on observed daily operation, items in need of repair, and assigned projects.
• Knowledge of large-scale networking, IP routers, metadata, subnet masking, V-LANs, SQL database structures/management, VM-Ware Sphere, VxRail, media file transcoding, port management, firewall, MPEG, media archiving, metadata, AD implementation, MOS protocol, SNMP, and browser applications.
• Able to troubleshoot PC and server hardware and applications including web-based browser systems, email, and firewall coordination with vendors.
• Experience in media and content management systems and minimum of 10 years of direct work in IT, networking, servers, and databases.
• Knowledge of Linux and a clear understanding of current wireless (WiFi/Bluetooth/3-5G) system protocols and future system architectures.
• Familiarity with security software, DMZ and commonly used encryption algorithms, raid structure, NAS, SAN.

WWJ/WKBD is an Equal Opportunity Employer. It is the continuing policy of Paramount | CBS Stations to afford equal employment opportunity to qualified individuals regardless of their race, color, religion, sex, sexual preference, national origin, age, physical or mental disability, veteran or disabled veteran status; and to conform to applicable laws and regulations. This policy of equal employment covers all aspects of the employment relationship including application, initial hiring, promotion, transfer, training, wages and salary administration. Paramount | CBS Stations recognizes that its continued growth and business success depend on the development and utilization of the full range of the nation's human resources.

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

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Nearest Major Market: Detroit