Job Description
About JLL -
We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
In consultation with account leadership, oversee the operation, staffing, performance and development of a team of highly skilled technicians in delivering Facilities Management and Maintenance in a Industrial environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by the Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost and within the prescribed budget for each facility.
Responsibilities
β’ Responsible for performance of team of technicians over multiple shifts or a large-scale facility to perform maintenance and repair on client equipment and facilities systems.
β’ Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognition's to promote safe behavior.
β’ Drive performance as measured by client's Key Performance Indicators
β’ Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
β’ Resolve FM issues at sites under purview, escalating when needed
β’ Provide engineering guidance to Technicians as needed to ensure operations are aligned with site and portfolio goals and values
β’ Develop and manage operating expense budgets for relevant sites including monthly variance reports
β’ Initiate purchase order requests for goods and services for sites within responsibility
β’ Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
β’ Administer training to ensure compliance, readiness and competency of staff
β’ Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
β’ Work Facility Manager to oversee the delivery of maintenance and repair services.
β’ Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
β’ Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met
β’ Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
β’ Assist in the development and implementation of the annual account plan as identified by the Account Director.
Leadership/Employee Management
β’ Develop a strong collaborative team-based environment.
β’ Ensure compliance with JLL minimum operational audit and safety standards
β’ Assist in the development and management of the detailed, zero-based annual operating budgets
β’ Import JLL best practices in the interest of exceeding client goals and expectations
β’ Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Skills/Qualifications
β’ Minimum six to eight years' experience in Operations Management or Engineering role in an industrial environment containing critical manufacturing environments with a mixture of industrial and process-oriented systems for building occupancy, laboratories, and manufacturing lines. Engineering background preferred.
β’ Experience with managing teams of 6 or more including budget responsibilities, supplier management, problem solving, and client/ customer relations.
β’ Must have solid knowledge of building/ mechanical, electrical systems (MEP)
β’ Experience required using CMMS systems and reporting
β’ Developing servicing schedules for Preventative Maintenance including critical equipment
β’ Demonstrated communication skills written and verbal including negotiation and conflict resolution
β’ Must have strong computer skills, including MS Excel, Word and Officeβ’ Strong organizational skills
β’ Ability to align, motivate and lead a team including creating accountability
β’ Bachelor's degree or equivalent work experience in Facilities Management or Engineering is preferred
β’ Relevant training in MHE, Controls Systems, as well as general building operations
β’ Managing Budgets with adherence critical KPIs/Targets
#LI-MM7
Benefits:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
In consultation with account leadership, oversee the operation, staffing, performance and development of a team of highly skilled technicians in delivering Facilities Management and Maintenance in a Industrial environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by the Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost and within the prescribed budget for each facility.
Responsibilities
β’ Responsible for performance of team of technicians over multiple shifts or a large-scale facility to perform maintenance and repair on client equipment and facilities systems.
β’ Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognition's to promote safe behavior.
β’ Drive performance as measured by client's Key Performance Indicators
β’ Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
β’ Resolve FM issues at sites under purview, escalating when needed
β’ Provide engineering guidance to Technicians as needed to ensure operations are aligned with site and portfolio goals and values
β’ Develop and manage operating expense budgets for relevant sites including monthly variance reports
β’ Initiate purchase order requests for goods and services for sites within responsibility
β’ Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
β’ Administer training to ensure compliance, readiness and competency of staff
β’ Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
β’ Work Facility Manager to oversee the delivery of maintenance and repair services.
β’ Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
β’ Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met
β’ Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
β’ Assist in the development and implementation of the annual account plan as identified by the Account Director.
Leadership/Employee Management
β’ Develop a strong collaborative team-based environment.
β’ Ensure compliance with JLL minimum operational audit and safety standards
β’ Assist in the development and management of the detailed, zero-based annual operating budgets
β’ Import JLL best practices in the interest of exceeding client goals and expectations
β’ Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Skills/Qualifications
β’ Minimum six to eight years' experience in Operations Management or Engineering role in an industrial environment containing critical manufacturing environments with a mixture of industrial and process-oriented systems for building occupancy, laboratories, and manufacturing lines. Engineering background preferred.
β’ Experience with managing teams of 6 or more including budget responsibilities, supplier management, problem solving, and client/ customer relations.
β’ Must have solid knowledge of building/ mechanical, electrical systems (MEP)
β’ Experience required using CMMS systems and reporting
β’ Developing servicing schedules for Preventative Maintenance including critical equipment
β’ Demonstrated communication skills written and verbal including negotiation and conflict resolution
β’ Must have strong computer skills, including MS Excel, Word and Officeβ’ Strong organizational skills
β’ Ability to align, motivate and lead a team including creating accountability
β’ Bachelor's degree or equivalent work experience in Facilities Management or Engineering is preferred
β’ Relevant training in MHE, Controls Systems, as well as general building operations
β’ Managing Budgets with adherence critical KPIs/Targets
#LI-MM7
Benefits:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
- 401(k) plan with matching company contributions
- Medical, Dental & Vision Care
- 6 weeks of paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Flexible Work Arrangements may be available
- Executive Benefits
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Date Posted
11/16/2022
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