Operations Manager

Why work for Audigy?

Everyone who works at Audigy has a direct impact on the company and the people we work with. Our mission is to help our clients and their employees achieve their personal, professional, and financial goals through their business. Our passion is helping others realize their potential, and our success is achieved by helping others achieve a higher level of success.

OPERATIONS MANAGER POSITION OVERVIEW:

The Operations Manager is responsible for coaching small-business owners through evidence-based strategic business platforms while perpetuating growth in their businesses. By establishing a high level of trust and cultivating relationships, you are executing business development plans with account management and solutions selling. The Operations Manager sets measurable goals for your team and clients while ensuring Audigy's brand image is maintained, preserved, and enhanced through new and existing clients' market shares.

Salary range is $70,000-$80,000 annually (DOE), with a variable commission structure, a $75/month cell phone allowance, and the following benefits:

• Medical/dental/vision
• 401(K) w/company match
• Parental/family leave w/transition back to work
• Hybrid work environment
• Generous PTO and paid holidays
• Free gym membership
• Daycare flexible spending account
• Education reimbursement
• Hearing instrument benefit

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicate, track, measure performance; coach clients (Members) and cross-functional teams (Strategic Business Unit, or SBU) to achieve targets and goals
• Update data, coordinate with SBU partners as necessary
• Provide consulting, coordination, and/or delivery of services related to Professional Development, Human Resources, IT, and Business Development
• Create and deliver Member-centered solutions through presentations, KPI analysis, and a consultative approach
• Prepare and execute organizational strategies, policies, and practices for Members that take into consideration both short- and long-term goals
• Act as project manager for Member on various activities
• Establish multiple-level contacts within Members' businesses by presenting to, consulting with, and cultivating relationships at all levels
• Work collaboratively with SBU and Shared Services teams
• Consult with SBU team, Operations Manager cohort, and SBU Regional Directors to expand membership communication tools that provide effective notice of the need for contingency plans and/or corrective action before a situation becomes reactive
• Responsible for directly and indirectly interacting with SBU team and membership base to improve all systems and processes that drive the financial success of the practices
• Responsible for sending or ensuring call agendas, reports, and action plans before calls

DESIRED QUALIFICATIONS:

• 3+ years' experience in strategic planning and execution on an operational level
• Experience working with and an understanding of financial modeling and budgeting
• Excellent communication skills
• Demonstrated strong analytical skills and strategic perspective

Required Education:

• Bachelor's degree in business, finance, or related field

WORKING ENVIRONMENT:

Hybrid work environment

Work in office required minimum two times per week

Travel Required: Up to 25%

PHYSICAL DEMANDS:

This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.

Audigy is an Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!

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