Operations Manager

Who We Are:

Manager, Operations:

We are looking for a Manager of Operations who will partner with the Sr. Dir of Operations to lead process improvements, project management, and analytics across our operational functions (distribution, transportation, supply chain, customer service, etc.). You will analyze and optimize our processes, identify metrics to measure our performance, and manage multiple strategic projects. The right person needs to be highly process-oriented, able to prioritize and communicate effectively and operate independently.

What You’ll Do:

Leadership, Culture and Team:

• Instill a culture of continuous improvement and customer/service focus, aligned with Reformation’s values
• Be service oriented and solve problems and fix processes cross-functionally
• Develop working relationships with other functions to create transparency into input metrics and service levels to other functions/departments (merchandising, production, factory, wholesale, retail, international)

Process Improvement, Program Management and Analytics

• Develop ongoing process improvement framework and toolkit that Ref can utilize for both large-scale projects and change and day-to-day operational improvements
• Partner closely with the Sr. Dir., Operations to identify efficiency optimization opportunities to drive scale and efficiency throughout the operations
• Facilitate the change process from start to end
• Instill a strong bias for measurement and results of projects
• Ensure the definition of success at the onset and retrospective learnings and measurement

What You’ll Need: 

• Bachelor’s Degree in Economics, Finance, Information Systems/Analytics, Engineering, Operations, or Supply Chain related fields
• 2 - 4 years of experience in consulting, banking, or project management
• Experience with SQL and data visualization tools (e.g., Looker) is a plus
• Understanding of financial concepts related to project evaluation, financial forecasting, return on investment, etc.

Who You Are:

• You are a gifted analytical thinker who loves storytelling through data
• You have experience synthesizing data into simple, actionable, and compelling recommendations 
• You have a learning mindset - and are not afraid to ask questions (no matter how small!)
• Experience working in a high growth environment, with constantly shifting priorities
• More apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”)
• Acts with a sense of urgency--strong time management
• Someone who leads by example

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, dog-friendly office, company events + parties and much more 
• 401K with company match 

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

CCPA disclosure notice here.