Operations Manager

Our new, state-of-the-art Montefiore Hutchinson Campus raises the bar for efficiency and innovation in healthcare. Designed with our patients in mind, the 11-floor, 280,000-square-foot facility is a patient-focused and highly-streamlined ambulatory care center that maximizes efficiency.

Patients gain immediate access to high-quality ambulatory surgery and subspecialty care in a convenient location off the Hutchinson River Parkway. The Hutchinson Campus is home to multiple specialties and services under one roof-and often on the same floor-which allows for greater physician collaboration, easier referrals, and joint consultations and shorter wait times.

TheOperation Manager will manage the overall GI practice.

Responsibilities include supervision/direction of scheduling, registration/verification, data collection and front end processing (cash collection) of all patients. Resolve all operational issues and complaints to promote patient satisfaction. Supervision of all patient registration includes: collection of demographic data and insurance information; cash collection and deposit preparation, including the coordination of payment arrangements and patient deferral policies for self-pay patients; data entry into clinical and billing systems; act as a patient advocate for patient concerns/waiting times.

EdDUCATION/REQUIREMENTS:

• Associate's degree is prefered, high school diploma or equivalent coupled with five (5) years work experience (two of which should be managing a doctor's office/practice. High administrative management skills specific to ambulatory, hospital, health care setting and/or a health care regulatory agency.
• Experience managing a fast-paced, high volume practice is highly desirable.
• Strong written and verbal communication skills
• Demonstrated skill in working with and building high performing teams.
• Demonstrated experience in project management.
• Strong performance management and interpersonal skills
• Proficient in EPIC, Microsoft Office Outlook, Word, PowerPoint and Excel applications.
• Skilled in data analysis and development of comprehensive reports.

Department: Urology Bargaining Unit: Non Union Campus: HUTCH Employment Status: Regular Full-Time Address: 1250 Waters Place, Bronx
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 202614

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Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include:

• Humanity
• Innovation
• Teamwork
• Diversity
• Equity