Operations Manager

Team Info:

As a member of the Operations team, you will have the unique opportunity to make a lasting impact on the Neuralink employee experience and will be the ‘go-to person’ for one of the most talented teams in the world.

Job Description:

We are looking for an experienced Operations Manager to join the Neuralink team. This position will be managing a broad array of essential activities that come with supporting engineering, research & development, and manufacturing across two Fremont locations. 

The Operations Manager is responsible for leading and supporting staff programs and events, and depending on experience will be overseeing the shipping & receiving team. The primary goal of the Operations Manager is to ensure that all programs and functional areas operate with the highest level of efficiency and safety on a day-to-day basis, inclusive of our office spaces, conference rooms, laboratory and manufacturing spaces, and warehouse storage areas.

Job Responsibilities:

• Maintains organization and cleanliness of the facility/properties and storage areas, ensuring state-of-the-art systems are maintained in a healthy, safe, and sanitary manner to achieve the best working environment possible for employees and visitors.
• Responsible for the day-to-day operations of employee programs at Neuralink, including shuttle transportation, food and beverage, and janitorial services. 
• Leads, executes and supports company functions and team events to continue building company culture and increase employee engagement.
• Effectively communicates with essential partners, including leadership, internal project teams, full staff, vendors, and regulatory agencies if applicable.
• Executes and completes projects and work assignments timely with clear communication of progress along the way. 
• Develops resource plans to meet operational goals in terms of safety, quality, output, timelines, and cost considerations.
• Responsible for training and managing direct reports, including regular check-ins, bi-weekly onboarding review meetings, writing and delivering performance reviews, and providing continuous feedback to improve overall performance. 
• Oversees operational contract vendors and ensures proper staff training in accordance with Neuralink's facility and safety protocols.

Key Qualifications:

• 4 years of biotech/startup operations experience
• 2 years of supervisory experience managing direct reports
• Strong safety knowledge (understanding of OSHA requirements)
• Ability to lift 25 lbs 
• Computer literate

Preferred Qualifications: 

• Strong project management skills (i.e. budget tracking, schedule development and adherence, project reporting, etc.)
• Demonstrated communication, administrative and leadership skills with ability to work well with other departments, and effectively and efficiently lead in a team environment
• Proven ability to manage multiple priorities in a fast-paced environment while being detail oriented
• Ability to understand, implement, and monitor regulatory and safety guidelines applicable to the medical devices and/or biotech industry