Operations Manager

Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.

We are currently looking for an Operations Manager to oversee the day-to-day control of our Regina/Saskatoon location. In this role, you will lead a seasoned and qualified team to ensure successful performance of the day-to-day operational processes and project-related needs. Under the direction of the Vice President, the Operations Manager will have ownership of the delivery of project scopes of work and P/L responsibilities. 

RESPONSIBILITIES:

• Plan, organize, direct, and control staffing levels and utilization to ensure that projects are delivered on time, on budget and to quality standard.
• Communicate with Project Management team to evaluate all current and upcoming project work for required quantity and skillset of technical labor and office support
• Maintain technical labour schedule to ensure optimal utilization of resources
• Control costs and maximize productivity through the implementation of best practices and standard processes
• Implement and monitor the annual and medium-term operational plans and projects to meet overall objectives and timings.
• Ensure effective internal communications both within the project management team, operations and other organizational departments and divisions.
• Review project deliverables and ensure timelines are on track
• Interview, hire, and oversee training for staff
• Build and maintain relationships with external clients
• Conduct effective and timely performance reviews on all direct reports. Complete and document regular performance reviews that comply with Company goals and objectives.
• Ensure that all members of your team have their responsibilities and authorities clearly established.
• Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability.
• Ensure all Health, Safety and Environmental policies and practices are followed and meet client requirements.
• Develop your strategic approach for your market to increase sales in all company service offerings including integrated security, networking/data cabling, and/or commercial audio-visual
• Target and develop business with new clients to secure profitable relationships.

QUALIFICATIONS:

• 5 - 8 years’ experience as an Operations Manager overseeing complex technology projects
• IT, Telecommunications, or other related industry experience would be considered an asset.
• Post-secondary education would be considered an asset
• Excellent written and verbal communication, as well as interpersonal skills
• Strong computer skills, with proficiency in Microsoft Office and project software
• Able to work independently, manage time effectively, and work with multiple deadlines