Operations Manager

OH - Kent/Greater Cleveland area

Job Summary:

• Responsible for all aspects of the daily fleet operation.
• Develops policies, programs, and procedures for efficient operations of transportation systems and terminals.
• Sets schedules, routes, and assigns drivers and vehicles.
• First point of contact for operational information including but not limited to store delivery services, issues, backhaul information, driver scheduling/availability, and driver concerns.
• Submits recommendations for development of compliance with transportation policies, procedures, and programs.
• Conducts continuous analysis of vehicle and driver schedules to increase efficiency and to lower costs.
• Reviews and analyzes reports such as revenue and performance records to evaluate productivity and for recommended changes. 
• Recruits, orients, trains, and monitors progression of new drivers.
• Monitors turnover, evaluates operation mileage, equipment, time off and pay, makes recommendations and establishes programs to minimize turnover. 
• Enforces compliance and administrative policies, procedures, safety rules, and government regulations, i.e. logs, equipment condition, etc.
• Directs operation and maintenance of equipment and communication systems; reviews procedures; provides guidance to resolve technical problems; analyzes costs and recommends cost control measures; and develops plans, policies, and budgets. 
• Other duties as assigned.

• BA in Business/Supply Chain Management preferred and/or relevant work experienced.
• Minimum of three years of Operations Management experience in the transportation industry.
• Working knowledge of transportation management software and on board technology.
• Must have excellent written and verbal communication skills.
• Must be able to interact effectively within all levels of the Customer’s and Cardinal’s organization.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.