Operations Manager

Who We Are:
WHY Brands Inc., a parent company of Munchkin and Curio Home Goods , focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY's vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation.
There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do:
The Operations Manager is directly responsible for overseeing the Inbound and Packout departments for the Redlands Distribution Center. The Operations Manager will utilize continuous improvement strategies and ensure transportation and distribution policies are aligned with the Company's overall business plan. This position will also be responsible for driving major efficiency improvements within the distribution operations across all functions.
This role begins at 5:00 AM, Monday - Friday and occasionally may be needed on weekends.

• Oversee Inbound functions such as container offloading, put-away, and dock checks in accordance with business needs and within the system
• Train and support Inbound team by maintaining SOPs and continuously creating and implementing process improvements
• Oversee Packout departments, including the rework and inspection functions
• Manage, mentors, and coaches Inbound and Packout teams to ensure KPIs are achieved and harbor an encouraging environment
• Provide necessary status updates to DC Management regarding completed and pending/queued items
• Communicate with Planners and other key partners to ensure proper documentation of all work
• Complete receipts in a timely manner within the system and sends communication when necessary
• Maintain a safe environment with relevant and useful safety training for staff along with proper reporting according to Company policies
• Determine proper staffing levels within the functional area based on the volume and type of work to be completed daily and make recommendations
• Assist in the management of the temporary staffing plans on a daily basis to ensure adequate resources are available to execute the necessary activities while optimizing productivity and costs
• Analyze all functional activities and proposes cost savings improvements. Manages costs within budget, and as agreed with the Operations Senior Management team
• Maintain and enforces appropriate policies and procedures to ensure accurate information is recorded in Oracle in a timely manner
• Monitor the work performance of each employee to ensure that quality and quantity expectations are met and exceeded
• Provide ongoing training/retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function
• Hold team members accountable with appropriate coaching and documentation that uphold Company policies
• Other duties may be assigned

Bring It!

• Bachelor's degree in related field, or comparable experience preferred
• 10 plus years prior supervisory experience in a distribution/manufacturing environment
• OSHA certification highly preferred.
• Must have a strong understanding of Inbound/Receiving operations as well as all other functions throughout the distribution center (Outbound, Inventory, Replenishment, Shipping/Transportation, E-Commerce)
• Knowledge of Warehouse Management Systems (WMS); Experience with Oracle WMS is highly preferred.
• Demonstrated knowledge of good warehouse practices and principles, OSHA regulations, and efficient packing/repacking methods
• Strong computer skills (PC and main frame applications)
• Strong communication skills, both verbal and written, and has the ability to communicate effectively with all levels of employees
• Bilingual (Spanish/English) is a plus

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, generous employer-matched 401(k) plan, Paid Childcare Leave, among other benefit plans. Our total rewards are top of market and includes competitive salary, bonus and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
We also provide annual weeklong global office closures giving our people a chance to recharge.
Salary range: $75,000 - 85,000 (DOE)
To learn more, visit us at www.munchkin.com .
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status.
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