Operations Manager

About aura

We are a preventive care membership, providing convenient access to personalized medicine and evidence-based care plans. We offer in-depth testing, virtual appointments with integrative doctors, exercise physiologists and dieticians, as well ongoing support for optimal health.

Having successfully launched in New York and received glowing feedback during our pilot phase, we're now focused on refining our workflows and preparing to scale while ensuring controlled growth and highest customer satisfaction. Join us in bringing our vision to life and making a meaningful impact on healthcare.

Role

As one of the first Operations Managers at Aura, you’ll  be instrumental in our rapid expansion in New York. Your focus: swiftly resolve operational challenges in order to optimize performance, elevate customer satisfaction and control costs.

Your scope could broaden to other US cities as we scale.

What you’ll do

• Coordinate our medical team, ensuring they have the relevant tools and processes to deliver efficiently and at the best level of quality
• Build actionable solutions to help customers implement their preventive health action plan, in coordination with the health optimization team
• Ensure smooth relationships with labs, suppliers & partners
• Own, monitor and continuously improve entire parts of the operational flow
• Work closely with the rest of the company to support a fast paced growth and expansion

Who you are

• Passion for preventive health & wellness
• Strong academic background
• 2-5 years of experience in an Operations, Chief or Staff role or equivalent; experience in launching or scaling a venture is a plus
• Result-oriented mindset with superior problem solving skills and obsession for operational excellence
• Strong communication and leadership skills
• Comfort with working in a fast-paced and changing environment

Salary: 120k-140k with equity and benefits 

Founders

Alexandre Yazdi and Gabriel Rivaud built and grew Voodoo, a leading company in the mobile app industry. Voodoo reached more than 6 billion downloads worldwide, raised $1B+ with tier 1 investors, generated $600M+ revenues/year and is the 2nd largest app publisher in terms of downloads, just after Google. Their product and digital marketing expertise is unmatched in the industry.