Operations Manager

Description

Position Overview:

The Operations Optimization Manager is accountable for supervisors, analysts, and clerks in the areas of inventory control, quality, and continuous improvement across a network of CJ Logistics Distribution Centers. They spend the majority of time working with the operations teams to use continuous improvement tools and techniques to improve processes, reduce costs and meet production and quality goals.

Essential Duties & Responsibilities

Plan and Monitor Most Efficient and Effective Logistics Center(s)• Collaborate with the General Manager to set overall operational capacity plan for logistics center

- including production plans, staffing plans, stretch goals, schedules, and MHE allocations• Act as liaison with engineering; manage execution of zoning, layout, and pick-lines• Utilize data and forecasts to identify opportunities for change; evaluate adherence to leading

practices• Participate in and support safety programs and safety committee activities

Manage Inventory Control, Quality and Operations Efficiencies• Ensure compliance and improvement of all Inventory Control and Quality Management practices

across the network• Establish and manage food safety, sanitation, and regulatory programs• Manage the execution and communication of all audits, inspections, customer-specific

requirements and policy deviations• Ensure the team is reinforcing compliance to quality practices through sustained adherence to

management reviews, audits, documentation, and CAPAs• Support management reviews, quality continuous improvement, and quality planning as part of

overall customer network goals• Analyze and manage labor expense, including performance data

Manage the Operations Optimization team across the network• Manage supervisors, analysts, and clerks to ensure that are delivering results for the customer

• Connect Operations Optimization team members to CJ Logistics and Customer's business

objectives• Conduct regular team meetings• Develop employees and hold them accountable for performance

Drive a Culture of Continuous Improvement• Drive continuous improvement culture to achieve company and customer business objectives• Evaluate Leading Practices for improvement, including network-wide recommendations• Execute appropriate visual management for metrics achievement• Management of the Continuous Improvement Program

Requirements and Qualifications• Bachelor's degree• 5+ years of operations management experience with a focus on inventory control• Business acumen and analytical expertise• Highly developed skills in leadership, communication and cross functional teamwork• Understanding of warehousing operations with experience in a distribution and/or manufacturing

environment• Ability to travel to as necessary• Familiarity with warehouse management systems (Red Prairie WMS is a plus)• Experience managing team members remotely• Excellent problem solving and influencing skills• Ability to engage with the workforce and leadership teams and create a positive environment and

culture