Operations Manager

As an Operations Manager specializing in Last Mile team, you will play a crucial role in ensuring the efficient and timely delivery of goods to our customers’ doorsteps. You’ll oversee the final leg of the supply chain, managing logistics, transportation, and delivery processes. Your goal is to optimize last-mile operations, enhance customer satisfaction, and drive operational excellence

Responsibilities

• Developing performance goals and objectives (for subordinates) to ensure accuracy of delivery and quality of delivery
• Partnering with the management team to establish and maintain standards
• Proactively identifying and leading process improvement initiatives by leveraging on Lean Tools within the purview of your station
• Building and executing productivity plans by reviewing work forecasts and determining productivity requirements
• Leading and developing a team of supervisors
• Communicating policies to associates and act as the primary information source for the tea

Requirements

• Bachelors degree in Engineering, Operations or related field 
• 5 to 8 years experience in logistics distribution or E-commerce fulfillment operations
• Lean six sigma green belt is a plus
• Experience managing 10+ employees
• Lead process improvements through Lean process, Kaizen, Six Sigma (Bonus)
• Ability to thrive in a fast paced environment with tight deadlines
• Strong Verbal and written communication skills
• Enjoy doing analytical work and using data to provide workable/practical solutions Track record of taking ownership and driving results