Operations Planning and Growth Assistant Manager

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Get to know the role

As an Operations Planning & Growth, you will drive and own key initiatives to maintain our operational speed performance. You will be spending most of your time crunching numbers - gap analysis in framing operational strategic plans; coordinating, collaborating, and problem-solving with various cross-functional & management teams regarding high-priority operational issues or improvement opportunities.

We are looking for someone with a strong sense of ownership for their work, an independent and fast learner, and is self-driven to get things done.

Responsibilities

• - Responsible for the full end to end operation Service Level Completion / Lead Time / SLA
• - Drive overall operation performance review, assessing, developing, and refining the overall network planning in Region Level
• - Drive optimization project for efficiency : facility expansion, parcel journey, wave changes, and special operations process
• - Supports business decisions also creating project improvement to reduce lead time 

A Must Have

• Bachelor’s degree from Management, Economics, Engineering, or Supply Chain
• 2-3 years experience in a similar role, preferably from the logistic/supply chain industry
• Proven success in working within dynamic and complex environments
• A data-driven mindset. Able to transform data into actionable Insights.
• Curious and have strong project management skills in order to lead strategic initiatives and communicate effectively with cross-functional teams
• Basic knowledge for automation/SQL/Python or analytics tools Tableau/Datastudio/PowerBI etc is a plus

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