Operations Process Manager

About Us
Here at Vector Media, we lead the forefront of innovation in transit advertising. Since our inception in 1998, Vector Media has been at the cutting edge of transforming transit advertising into a dynamic arena for brand engagement and efficient reach to millions of Americans. Headquartered in NYC, our reach extends across the nation with offices and assets in over 50 markets.
Vector Media started with a vision to break the traditional OOH advertising mold by elevating transit advertising into a creative and data-informed medium. From city streets to transit systems, from digital billboards to unique experiential activations, our campaigns capture attention and create memorable interactions.
At Vector Media, we believe in the power of OOH advertising to not just reach people, but to move them. Our work covers a wide range of needs, from local businesses to global brands, each with its own story of impact and engagement. Our commitment to excellence and innovation has earned us trust and accolades within the industry and from our clients.
In a world where advertising spaces are cluttered, Vector Media stands out by making every message count. 
What We Value

• Creativity: We are resourceful, inventive and take pride in creating dynamic campaigns for our advertisers.
• Collaboration: We value diversity and work in concert as a team. It’s more fun that way.
• Thoughtfulness: We are purposeful in our goals and our efforts to achieve them.
• Accountability: We are responsive and reliable and take ownership of our actions.
• Growth: We value learning, as well as the ambition and perseverance it requires.
• Fun: We’re unabashedly cheeky at times, and never take ourselves too seriously.

Position Summary
Vector Media is searching for a highly organized and detail-oriented Process Manager to join our operations team. The Process Manager will report to the Senior Director of Transit Operations. The ideal candidate will be an experienced professional with a strong focus on process improvement and efficiency enhancement. This role will be responsible for reviewing, analyzing, and improving all department processes to increase productivity and operational efficiency. The Process Manager will work closely with internal teams, business partners, and subcontractors to ensure streamlined operations and optimal performance. This position will require regular travel and occasional work on nights and weekends.
Pay Range Details: $70,000- $80,000
The salary range is subject to change and may be amended in the future. Experience, education, skills, and other factors are considered when determining the salary offered.
What You Are:

• Exceptional organizational skills with the ability to manage multiple processes and workflows.
• A self-starter who can anticipate needs and take initiative to ensure operational success.
• Flexible to work through challenges and respond to situations with a calm demeanor.
• Strong team player who works well with diverse teams and fosters a positive work environment.
• Excellent in clear, concise communication (verbal, written, email) for clear and effective stakeholder interaction.
• Passionate about details, ensuring they are meticulously managed and seamlessly integrated into the larger picture and overall process optimization
• Creative and resourceful in overcoming challenges and finding effective solutions.
• Open to learning and growing with our organization.

What You’ll Bring:  

• Strong process management skills and 3+ years of experience in process/workflow improvement or a related field.
• Proven ability to analyze and optimize operational processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, Slides, Gmail)
• Open-mindedness for tackling challenges.
• Strong problem-solving skills and resourcefulness.
• Sense of urgency and standard to all day-to-day tasks.
• High level of professionalism and ability to manage confidential information.
• Familiarity with advertising production processes, including large format printing and installation, is preferred.
• Bachelor’s degree in marketing, business, communications, or a related field is preferred.

What You’ll Do:

• Review, analyze, and improve department processes to increase productivity and efficiency.
• Develop and implement process improvement strategies across the department.
• Ensure all stakeholders are aware of their roles, understand their responsibilities, and follow through on operational tasks.
• Facilitate clear and timely communication between internal teams, clients, and external vendors.
• Develop and maintain operational timelines, ensuring all tasks are completed on schedule.
• Oversee the quality of operational deliverables, ensuring they meet company standards and client expectations.
• Monitor operational budgets, ensuring activities are completed within financial constraints.
• Identify and address any issues or roadblocks promptly to keep operations on track.
• Provide regular updates and detailed reports on process improvement initiatives to stakeholders and leadership.
• Maintain thorough documentation of processes, including schedules, notes, and progress reports.
• Work towards continuous improvement by recognizing opportunities for process enhancements and implementing best practices.