Operations Professional - GFCM - Global Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

The Global Funding and Cash Management (GFCM) in Charlotte is responsible for providing support to the Corporate Treasury Line of Business and the Secured Funding Line of Business.

Responsibilities:

You will join an industrious team of professionals in Global Funding and Cash Management where you will impact our business and clients supporting daily department responsibilities which includes:
• Developing deep product knowledge of the day-to-day operations within Bank of America in order to research and resolve issues..
• Building and maintaining strong relationships with internal or external partners including: Trading, Sales, Corporate Treasury, various functional teams within Global Market Operations, and Agent Banks.
• Involvement in key project initiatives from conception through implementation which includes design, testing, operations sign off, and ultimately production release.
• Assisting with Audit, OFAC, and other regulatory related inquiries.
• Investigation and resolution of reconciliation breaks aligned with the department.

Required skills:
• Presentable, confident and client focused.
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Knowledge of Operational Risk, Process Improvement and Funding•
• A keen sense of urgency
• A desire to learn upstream and downstream impacts to the process
• Able to prioritize under stressful situations
• Experience with banking products and processes
• Financial services background• • Ability to work under pressure in a team environment

Skills:

• Customer Service
• Relationship Building
• Policies, Procedures, and Guidelines
• Risk Management
• Understanding/interest of financial markets
• Strong sense of teamwork and collaboration
• Critical thinking, creativity, and problem solving skills with a proven aptitude for adjusting to a dynamic environment
• Highest degree of integrity, ethical standards, and sound judgment
• Commitment to delivering excellence
• Intellectual curiosity, passion, and self-motivation Risk management awareness

Shift:
1st shift (United States of America)

Hours Per Week:
40