Operations Program Manager

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

TITLE: Operation Program Manager, Global Manufacturing Operations

LOCATION: Atlanta, Georgia

GRADE: 11

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, hospitality, and small/medium business organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Atlanta, Georgia.

POSITION SUMMARY:

The prospective candidate will be the Operations member of designated Product Realization Teams (PRTs) and will be Single Point of Contact for all Global Operations organizations for assigned Assisted and Self-Service programs.

The candidate's primarily responsibility will be the global project management required for new product introduction programs. The candidate will also have lifecycle management responsibility which includes managing of all product-related operational activities required to maintain products after launch.

KEY AREAS OF RESPONSIBILITY:

• Development, review, management, and attainment of Operations Project Plans
• Business case analytics support for all assigned projects
• Capital Appropriation Request (CAR) development for assigned projects
• Lead Operations NPI/Lifecycle management for all assigned programs
• Develop manufacturing ramp plans with the PRT and NCR manufacturing network
• Risk assessment, action plans, and communication on all projects
• Financial analysis & Total Cost of Ownership for total business solution
• Operational guidance during concept phase of product development
• Schedule adherence, DFx requirements, and develop plans to address gaps
• Drive continuous improvement and lean methodologies into NPI processes
• Manage Engineering Change Control (ECC) impacts to operations schedules
• Drive adherence to Global Operations Strategic initiatives
• Product sourcing accountability through analytics and supply chain collaboration
• Manage and support cost reduction activities and respective implementation requirements
• System set up/data maintenance/analytics of various NCR global process systems
• Ensure Metric definition/measurement of operational metrics on all assigned projects
• Quality management support and issue resolution for assigned projects
• Communicate effectively with all global team members and senior management

BASIC QUALIFICATIONS:

Education and Background

Work Experience: Minimum of 5 years experience in Program Management, Mechanical/Industrial Engineering, Manufacturing Operations, Supply Chain or related fields. Project leadership/management experience using MS Project. Strong knowledge of program management, manufacturing processes and total cost of ownership analytics.

Bachelor Degree in Technical, Operations Management, or related field.

PREFERRED QUALIFICATIONS:

Education and Background

Work Experience: Minimum of 8 years experience in Program Management, Mechanical/Industrial Engineering, Manufacturing Operations, Supply Chain or related fields. Project leadership/management experience using MS Project. Strong knowledge of program management, manufacturing processes and total cost of ownership analytics.

Masters Degree in Technical, Operations Management, or related field

PMP Certification

Six Sigma Green Belt or Black Belt Certification

Financial Acumen

KEY SKILLS:

• Strong project management skills managing NPI program schedules with multiple functional input and management
• Strong understanding of TCO and business acumen to drive business case justification for assigned projects/programs during the planning stage of NPI
• Coordination and negotiation skills; Ability to influence cross-functional teams as well as Operations functions for effective planning and implementation
• Cross-function understanding of supply chain functions and their value add in the fulfillment of new products
• Ability to multi-task and re-prioritize actions / initiatives
• Strong knowledge of Product Lifecycle Management processes, key inputs for success for operations, and key deliverables at each phase gate
• Supply chain optimization leadership experience; Design for postponement, sourcing recommendations, and make/buy analytics
• Technical understanding of solutions, their design and strategic fit to manufacturing
• Ability to provide DFX (manufacturing, testing, postponement, logistics, service) in solution requirements and drive closure for results at design reviews

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.