Operations Specialist-CIF

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

Essential Functions/Responsibilities:• Performs complex tasks to support the
Operations group. Medium to high skill set;
May be called upon to mentor a new
Associate. Handles escalated issues and
Resolution needs. Determines Level 3
Escalation, if necessary. Ability to multitask.
May be a backup to an Operations Specialist III.• Data Entry (i.e. file maintenance, transactions)• Clerical Duties (i.e. filing, scanning)• Admin Duties (i.e. reporting, escalation of issues)• Document and Data Review• Level 2 Issue Research & Resolution• Handles internal/external telephone calls• Balancing & Reconciliation• Training and support• Participates in special projects (i.e. conversion, release, disaster recovery)• Other duties as assigned

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job:• 3 - 5 Years minimum• Prior Banking Operations / Banking• Center Teller experience• Customer Service experience• Intermediate knowledge of appropriate banking software (i.e. Jack Henry)• Intermediate knowledge of Word & Excel• High School Diploma or equivalent• Professional certifications, as applicable

Preferred Knowledge and Skills:•

Level of Complexity and Scope:•

Degree of Independence and Decision-Making:•

Required Supervisory Responsibilities:•

Physical Requirements:• Occasionally lifts and carries up to 50 lbs.• Occasionally stands and walks.• Frequently sits.

Compliance Statement: The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.