Operations Specialist (Corporate Actions)

WHO WE ARE
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.
Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, and Belfast.
If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.
AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE
The Operations Specialist (Corporate Actions) will be responsible for optimizing the operations of Corporate Actions services and processes. Our Corporate Actions Team facilitates and reviews complicated corporate action events and communicates key information effectively. We have strong knowledge of Voluntary, Mandatory, and Income (dividend & interest) processing. We also resolve discrepancies, act on everyday matters, and answer inquiries from external clients as well as internal stakeholders.
Data Analysis and Reporting
-Analyze large datasets to monitor for Corporate Action events
-Create and maintain dashboards and reports to track key performance indicators (KPIs).
-Provide actionable insights based on data analysis to improve product offerings and operations.
Process Optimization
-Identify inefficiencies in current processes and recommend technological solutions to enhance operational efficiency.
-Collaborate with development teams to automate manual processes and integrate new technologies.
-Implement best practices in operational workflows to ensure high-quality service delivery.
Regulatory Compliance
- Stay updated on relevant regulatory requirements
- Participant Support and Experience
- Provide support to clients through ticket-based communication
- Provide exceptional client service
-Participate in projects related to the development and enhancement of retirement products.
- Coordinate with cross-functional teams, including product, engineering, marketing, and compliance.
- Ensure timely and successful execution of project milestones and deliverables.
Education and/or Experience
- Bachelor's degree or equivalent experience
- 2+ years transferable experience in retirement plan administration, fintech, or financial services operations.
- Proven experience with data analysis and process improvement.
- FINRA SIE and Series 99 Licenses preferred or obtain within 90 days of employment; Series 7 preferred.
Required Skills/Abilities
-Must be detail-oriented and focused on customer satisfaction.
-Strong analytical and quantitative skills, with experience in data analysis tools
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
Diversity, Equity, Inclusion, and Belonging (DEIB) Commitment
We're looking for all kinds of people.
At Apex, we believe that wealth management and investing should be accessible to everyone, and we strive to create spaces to democratize investing for folks of all walks of life. Internally, we embrace diversity and are dedicated to creating an inclusive and equitable workplace, which reflects our company vision and mission. We value every team member's unique perspective and are committed to fostering a culture where everyone belongs. Join us in our mission to empower and celebrate individual differences.
Apex is committed to being an equal opportunity employer. We ensure that qualified applicants receive fair consideration for employment without discrimination based on sex, gender identity, gender expression, sexual orientation, race, color, natural or protective hairstyle, genetics, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Know your rights: workplace discrimination is illegal. We stand by this commitment to promote a diverse, equitable, and inclusive workforce.