Operations Supervisor - Outbound

Operations Supervisor - Outbound, Animal Health

Our Albany, NY location is seeking an Outbound Supervisor responsible for supervising the outbound operation of the Distribution Center to ensure timely and accurate order fulfillment and shipping to ensure the customers’ expectations are exceeded every day.

We offer a climate-controlled, small-team environment where you rarely have to work weekends!

WHO WE ARE

Covetrus is the global market leader in animal-health technology and services, dedicated to advancing the world of veterinary medicine and to empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. 

OUR VALUES

Never Settle – Share the Customer Goal – Give Power – Be Passionate – Do Good

Come join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society. Do you love animals? Then help us improve their lives on a daily basis!

COMPANY BENEFITS

• Medical, Dental, & Vision Insurance starting on Day 1
• Generous holiday and paid time off policy
• Company paid Life and AD&D insurance
• 401(k) with generous company match
• Pet Insurance
• Employee Stock Purchase Program and more!

JOB RESPONSIBILITIES (including but not limited to)

• Partners with the Outbound Manager in directing all distribution activities including shipping and routing and administrative tasks to ensure company requirements are met.
• Gathers feedback regarding the customer expectations, makes recommendations to the Outbound Manager, and implements appropriate changes to continually improve the customer’s experience.
• Provides input for efficient organization and layout of the DC by optimizing processes for picking, packing, and shipping customer orders while maintaining DC compliance with all governmental agencies and their regulations
• Acts as main point of contact for all inquiries regarding outbound shipments. Works with internal partners (Sales, Regulatory and Quality Affairs) regarding orders shipped. Answers questions and provides information to resolve any outstanding issues in a timely manner. Pro-actively communicates issues to appropriate individuals.
• Provides daily status updates to the Outbound Manager to review prior day’s performance and to develop action plan for current day.

REQUIREMENTS

• Bachelor’s degree required, with preference for a major in Operations, Logistics, Supply Chain, or other business-related field (or equivalent combination of education and experience)
• Minimum of three years of experience in warehouse or production environment
• Minimum three years of experience in a leadership role in a warehouse or production environment.
• Demonstrates strong communication skills, both written and verbal.
• Must be proficient in Microsoft and computer skills
• Experience and knowledge in distribution processes (receiving, shipping and inventory control) required.
• Forklift Certification desired.
• Must meet any minimum certification qualification required by any local or state board or licensing agency, as applicable within span of control (varies by location)
• Green belt or equivalent in Six Sigma or Lean Six Sigma preferred.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Must be flexible to work mandatory overtime hours as needed to ensure timely customer delivery.
• Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis.
• Must be able to stand and/or walk on concrete for the duration of the shift and complete tasks that include bending, stooping, and reaching.
• May require occasionally working in a cooler environment of 35°- 46° F.

Salary may vary depending on factors such as confirmed job-related skills, experience, and location.

However, the pay range for this position is as follows.

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

• 401k savings & company match

• Paid time off

• Paid holidays

• Maternity leave

• Parental leave

• Military leave

• Other leaves of absence

• Health, dental, and vision benefits

• Health savings accounts

• Flexible spending accounts

• Life & disability benefits​

• Identity theft protection

• Pet insurance

• Sales Positions are eligible for a Variable Incentive

• Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.