Operations Support

C.H. Robinson is looking for a talented Operations Support to join our office in Bucharest.

Do you want to gain experience in the transportation industry and support operational processes? As an Operations Support, you will handle transport orders, collaborate with carriers, and help resolve ongoing operational issues to ensure the smooth execution of orders.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Apply now and become a key member of our team!

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Track and trace shipments

• Call carriers to request for plate numbers

• Solve different problems that can occur during transit (wrong reference, delays, damage etc.)

• Adding status in the system

• Handling carrier documents

• Entering new events of the shipments and closing events that are solved

• Handling payment issue problems for the carriers

QUALIFICATIONS

Required

• At least a B2 level of English proficiency

• Fluency in Romanian

• A preference for a dynamic work environment and the ability to thrive in the face of daily challenges

• Diligence and strong motivation are essential attributes

• We are seeking individuals with the energy and resilience to handle time pressure effectively. If you lack prior experience, there's no need to worry – we are committed to providing training and support to help you succeed!

Preferred

• Experience in gastronomy or call center/customer service.

• Relevant education (transport, logistics).

What we offer:

• Real opportunities to grow your talent in a fast-moving, global organization

• A fun, open, and inclusive workplace that encourages innovative thinking

• Possibility to develop your language skills in our multilingual offices

• Opportunities for professional growth with access to training platforms like Percipio and GoFluent

• Comprehensive benefits: competitive salary and performance-based bonuses, meal allowance, life and disability insurance, medical insurance, Employee Assistance Program (EAP) and Employee Stock Purchase Plan (ESPP) after one year of employment

• Modern office location with convenient access

• Fun activities and various events to foster team spirit

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!