Operations Support Admin

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us" presentation.  

We are a growing team looking for a Operations Support Admin in the Global Operations department to help us on our journey to revolutionize road freight logistics.

The role is located in our Bucharest office.

WHAT YOU WILL DO …

As an Operations Support Admin, Central Operations at sennder, you will be responsible for coordinating and optimizing the day-to-day operations of our road transportation activities. You will be supporting our operational teams across our entire company and help steer greater operational efficiency and customer satisfaction. This role requires a profile with a strong doer mindset, and excellent organizational abilities.

Key Responsibilities:

Operations Management

• Support various aspects of road freight operations across shipper and carrier-facing activities, such as the registration in our system, scheduling, and execution of daily transports, carrier vetting, and payment operations.
• Improve quality through proactive communication and a detail-oriented approach.
• Troubleshoot daily issues and report on their status and actions taken.
• Ensure compliance with transportation regulations and company policies.

Stakeholder relations

• Collaborate hand-in-hand with our Operations Management teams in other offices across Europe and help them achieve greater efficiency in their day-to-day activities.

Performance Monitoring

• Monitor key performance indicators (KPIs) to measure operational efficiency, identify areas for improvement, and implement corrective actions.

WHAT WE ARE LOOKING FOR …

• Strong doer mindset with a proactive approach to getting things done
• Excellent problem-solving and decision-making abilities
• Effective communication and interpersonal skills
• Detail-oriented with strong organizational and multitasking abilities
• Proficiency in English

WHAT YOU CAN EXPECT…

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, and respect to build fruitful collaboration across teams. Learn more about who we are on our career site. 

• Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings. 
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
• Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys. 
• Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues. 
• Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
• Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.
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• Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click here for a virtual tour and better yet, hope to see you soon!

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at [email protected] . As soon as you apply your journey with sennder begins.