Operations Support Specialist

Who are we?
We want to help small businesses win. That's why we're here.
We connect small business owners to investors - to create jobs, support local communities and power economies - because we believe that people are made to do more. And we want to help realize their goals.
So, we created the leading small business loan platform. At the end of 2022, Funding Circle and investors have lent $20.2 billion in 190,590 loans to 135,000 small business owners globally. There's never been a better time to join!
Be part of the team that changes everything. Let's build the place where small businesses can get the funding they need to win and leave a legacy behind, forever.
What will you be doing?
The Operations Support Specialist role is an opportunity to join a dynamic, cross
functional team. The purpose of this role is to learn the various operational functions
of Funding Circle and provide support to the appropriate teams when necessary.
• Coordinating internal workflows and processes with regards to new product functionalities
• Giving input into projects aimed at improving processes and defining user requirements
• Dealing with queries from external and internal customers regarding payments through a service desk ticketing system
• File UCC liens, transfer collateral, Fund loans
• Working with the engineering team during development and testing cycles
• Closely cooperating with internal departments such as Financial Operations, Investor Relations, Sales, Data Teams, Collections, Capital Markets
Are you?
• Some things just can't be taught, soft skills are important. Paint a picture of 4-6 traits that are crucial for the role
• List any required qualifications or specific skills
• Detail oriented
• Inquisitive and curious
• Time management skills
• Good communication skills
• Good Excel skill is a plus
• Problem-solving skills
Did you know?
Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. You might just be the perfect fit.
Why should you join us?
We're gearing up for our biggest chapter yet - and it's being driven by all of our Circlers.
We work in a way unlike any other public company. Start-up spirit. Real work life balance. We can feed the curious with work that's varied, creative and surprising.
Think big remits and huge ownership to accelerate your marketability. Smart minds moving fast to make great things happen in a continuous learning environment. All voices heard in an inclusive culture that's built around unlocking potential.
This is the place to make a positive difference. Join the disruption. Say "I was there". Be a part of it. Build something incredible and make a genuine impact on the lives of many - including yours.
Our Benefits:
• Unlimited PTO
• Hybrid Working
• Flexible Work Hours
• Monthly Lifestyle subsidy
• Spring Health EAP
• Generous Parental Leave
• No Cost Healthcare Options
• PPO, HMO options available
• 401(k) Retirement Match- Vests Right Away!
• Commuter Benefit, WFH subsidy
• Career Development Resources
It's in our differences that we find our strengths.
At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal opportunity workplace and affirmative action employer. We truly believe that diversity makes us better.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Want to Build the Incredible? We'd love to hear from you.
*Colorado Only* Base Salary range of $50,000 to $60,000 + benefits
The health and safety of Funding Circle employees is our top priority. Therefore, as a condition of employment, Funding Circle requires proof of COVID vaccination for all U.S.-based new hires beginning October 1, 2021. Reasonable accommodations will be made for medical or religious reasons consistent with applicable laws.
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