Operations Support Specialist

Are you looking for more?

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

Provide operations and administrative support to manufacturing managers. Follows documented procedures and processing standards to perform duties related to operations, administrative and customer service support to ensure thoroughness, accuracy, and completeness. Performs duties under general supervision, seeking advice and direction to respond to non-routine issues. Seeks advice and direction to respond to non-routine issues and refers more complex issues to senior team members for resolution.

What you'll do:

• Provide assistance to Plant Manager by compiling information into report format

• Prepare and issue weekly and monthly reports based on information provided by Managers and data acquired from system

• Maintain outside Lab reports and results; update appropriate files with information

• Prepares reports for carpet specification changes; may update information in system

• Maintain ISO procedures manual

• Maintain multiple data reports and compile information for management meetings

• Performs other related duties as required

What you have:

• High School Diploma or GED equivalency and one-year college or technical school certification
• Proficient on PC (working knowledge of AS400, Excel, Word)
• Must possess good communication skills with a demonstrated ability to interact effectively with individuals at all levels of the organization

• Knowledge of and ability to perform basic math calculations.
• Knowledge of SAP.
• 3 years related experience and/or training; or equivalent combination of education and experience
• Knowledge of carpet material and components
• Knowledge of or ability to learn Company brands and product information required to perform essential functions of the job
• Knowledge of commonly used quality assurance concepts, practices, and procedures

What else:

• Accurate data entry skills with the ability to multi-task
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Must be detail oriented and have excellent written and verbal communication skills
• Must have computer skills in Word, Excel, AS400, Lotus Notes and internet
• Ability to add, subtract, multiply and divide all units of measure and compute rates
• Position requires a high degree of organizational skills and ability to follow planning parameters
• Perform duties under minimal supervision
• Ability to communicate with internal and external contacts as well as trucking companies and customers to communicate schedules, hauling and delivering of loads
• Must be a team player
• Schedule will be Monday through Friday, 7:00am to 3:30pm.

Expected base pay rates for the role will be between $30,160 and $37,960 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Nearest Major Market: Tacoma

Nearest Secondary Market: Seattle