Operations Team Lead

Job Description:

Operations Team Lead

The Operations Team Lead is responsible for the Operations team and accountable for safety, quality, engagement, and operating results for their respective shift. The Operations Team Lead effectively facilitates team shift connection points, coordinates communications within and across production areas. Team Leaders gives clear and accurate reports to the Shift Manager, Operations Manager and Site Leadership Team. They have thorough technical understanding and process control for their areas. Team Leaders are an integral part of the daily shift meetings and leads process definition to identify Centerline targets, document standards, and product quality.

What are we looking for?

Education & Professional Qualifications

• High school diploma or equivalent
• Preferred: Two-year Associates or Technical degree or higher

Knowledge / Experience

• 2+ years of experience operating in production based environment
• 2+ years of experience with Safety requirements and processes
• 2+ years of experience with Quality requirements and processes
• Knowledge and experience with SAP, MS Tools: Word, Excel, PPT
• Demonstrated experience in leading change and situational leadership
• Clear ability to engage, motivate and train people
• Outstanding analytical and problem-solving skills
• Excellent written and oral communication skills
• Proficient in MS Office

What will be your key job responsibilities?

• Directs work of the team members on their assigned shift to deliver the operations plan.
• Works with Shift Manager and team to ensure that all Line and Departmental metrics are met.
• Manages associate performance and leading quarterly or monthly objective discussions with assigned Associates.
• Facilitates conflict resolution for their team.
• Provides performance data for selected areas and communicates action plans and completed work effectively.
• Ensures all Safety and Quality processes and procedures are in place and followed.
• Coach on centerlines when associates are checking to build capability (e.g., why is a centerline out, what could cause it, how do we bring centerline back to CL)
• Work with operators to develop potential new centerlines that can drive out losses.
• Ensure all CIL activities are completed to standard and identifying root cause and changes to standards for anomalies.
• Coordinate operational activities with other departments (e.g., Sanitation, Maintenance, etc.).
• Accountable for coaching and building capability, as well as removing any barriers for associates or handling requests. Will cover for breaks and operate a Machine only when the Business calls for it.
• Leads root cause problem solving efforts on losses as necessary throughout the shift for the line/department.
• Drive and lead continuous Improvement plans / projects.
• Ability to become Safety Team Member, First Responder, Emergency Team Member.
• Ability to work extended shifts, overtime, and rotating shifts, as required by business needs.
• Assume responsibilities for other areas as needed.
• Assume responsibilities of the Shift Manager when absent.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.