Operations Training Coordinator

Why you should join the team

Work under limited supervision to plan, develop, design, implement, maintain, document, instruct, evaluate, and perform training for the VELCO Operations personnel. Ensure that VELCO Operations personnel have the required tools, knowledge and skills necessary to safely and reliably operate the VELCO electrical system, meeting all federal, regional and industry standards, e.g.FERC, NERC, and the NPCC.

How you will make an impact

• Provide leadership and guidance for personnel involved in the analysis, development, design, implementation, and evaluation of Operations personnel training.
• Create and maintain the training program for all VELCO operating positions. Develop, administer and perform instruction using the recognized Systematic Approach to Training (SAT) method. Perform detailed job/task analysis for the System Operator position and develop the required training.
• Be the Subject Matter Expert (SME) for the operations training program, prepare audit packages, and present audit materials.
• Develop (or assist in the development of) training packages to be presented both internally and externally at various forums and venues, such as with ISO-NE and the Vermont Distribution Utilities.
• Develop an annual training plan, define course materials and venues, budget and coordinate the purchase of all approved training programs and materials. Administer Operations personnel training records to track NERC certification Continuing Education Hours (CEH).
• Work closely with the System Operators, Operations support personnel, and VELCO technical and engineering disciplines to develop training for new and modified equipment and systems.
• Develop and modify operating procedures for new and upgraded systems, develop associated training, and perform the training.
• Oversee the operation of the Operations Training Simulator (OTS) which requires the development and setup of event scenarios, training system operators on the scenarios, and evaluating the simulation exercises.
• Perform other assignments as assigned.

Who you are

A Bachelor’s Degree in Electrical Engineering or other related technical field, or the combination of an Associate’s degree in the same with at least 5-7 years of experience with electrical transmission and distribution operations, engineering or training. Must be competent in both knowledge of system operations and instructional capabilities. A NERC TO-level certification is strongly desired.

Experience

Trainer certification or instructor experience using the systematic approach to training, or the ability to successfully complete instructor training within the first year.

Knowledge/Skills

Superior written and verbal communication skills. Attention to detail, effective instruction skills. Basic computer aptitude with knowledge of the Microsoft Office Suite, Energy Management System, understanding of interconnecting utilities and ISO-NE.

Other

Capable of working independently and as a member of a team.

Physical/Mental Demands

Must be able convey complex information in writing, verbally and by demonstration, perform typical administrative functions such as keyboarding, work additional hours when necessary. Duties will require periodic overnight travel.

Important considerations
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to respond to off-duty calls, particularly in the event of system emergencies, prolonged equipment and/or customer outages.
• Must maintain a valid driver’s license.

• VELCO is an Equal Employment Opportunity & Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.

• Eligible applicants must be authorized to work in the United States.

VELCO is handling all aspects of talent acquisition internally and will not engage the services of third-party staffing agencies, recruiters, or headhunters. We kindly request that these entities refrain from contacting us.

• Any offer of employment will be contingent upon successful reference check, background check, physical examination, drug screening, and documentation of Covid-19 vaccination unless candidate qualifies for a vaccine exemption.

• VELCO's headquarters are located in Rutland, Vermont. This is a hybrid position and the expectation is that the incumbent will spend at least two days per week onsite and more as needed.

• If you need an accommodation as part of the application or interview process please reach out.