Operations Transformation Associate

Company Overview:

Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office.  Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications.  To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.

Opportunity Overview:

We are looking for an Operations Transformation Associate to help transform the way we do business to meet the needs of clients, providers and patients. Reporting to the Director of Operations Transformation, this role will help inform the problems we take on and the solutions we build,.  Ultimately, the work you do will have a direct impact on the growth of the company and our ability to impact patients at a time in their healthcare journey when they need help most.

You should apply if you are a strong analytical thinker who enjoys digging into data to find value, solve problems, and understand why things work the way they do. You enjoy starting with a problem and seeing it through all stages, from ideation to analytics, to solution design, to implementation and evaluation. You strive to find opportunities in the data that allow us to take action to drive more value for all stakeholders. You also love digging into details to figure out how to operationalize complex solution in a complex organization. You have a strong grasp of healthcare and business fundamentals and are eager and curious to learn more.  You enjoy any challenge, bring an open mindset, and are willing to dive in head first in any area, particularly those you don’t have experience with.

What you will do:

• Conduct and build data analyses to identify opportunities for improvement
• Synthesize findings into actionable insights for key stakeholders, including executive audiences
• Research and communicate with external vendors about potential solutions and their value to Cohere
• Build complex workflows and processes that integrate technology and people
• Keep track of tasks to ensure timely completion of goals that drive value for the organization 

Your competencies:

• Great at understanding, manipulating, and synthesizing data, thorough and rigorous in analyses
• Strong communicator, capable of articulating complex ideas so that everyone can understand 
• Excellent at distilling signal from noise;  Capable of quickly synthesizing large amounts of information to the root of what is actually going on
• Detail-oriented with a mind towards operationalizing complex solutions 
• Self-directed, confident, and thrive working in a fast-paced startup environment

Your background & requirements:

• 3+ years of experience in analytical or process improvement roles working in top-tier consulting, big-tech, or healthcare

• Bachelor’s degree
• Experience with analytic tools such as Excel or Tableau
• Experience with change management in large complex organizations 
• Understanding of healthcare data a plus, but not required
• Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

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