Ops Intrmed SpeclFT Pay Proc

Responsibilities:

People Skills:

- Demonstrate quality working relationships with others in the group as well as internal parties.

- Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.

- Communicate professionally and constructively with team members as well as clients and internal/external parties

- Demonstrate and display teamwork with fellow co-workers by assisting in daily responsibilities, valuing differences, building positive work relationships, and demonstrating flexibility.

Control/Risk Management:

- Identify, escalate, and communicate risks appropriately

- Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to BBH policies and procedure and the various processing deadlines.

- Escalate unclear instruction to management

- Making recommendations for control improvements

- Promptly and accurately follow new or updated procedures

- Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service

3. Process Improvement:

- Proactively seek to understand all processes, procedures and practices; challenge those that don't make sense

- Identify opportunities to improve the FT payment processing

- Identify and escalate manual instruction that has potential for automation or non-STP'd automated instruction with incorrect formatting in order to increase STP rate

- Optimize productivity, while balancing the need to meet each client's deadlines

Skill Set:

Requirements:

- Excellent oral and written communication skills

- Strong customer service skills

- Strong Organizational Skills

- Ability to work effectively in a fast-paced deadline driven environment

- Detail oriented

- Able to work in a team environment and independently

- Strong typing skills

- Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time

Jersey City