Ops Manager, Quoted Funds, AVP

Who we are looking for:

We have an exciting opportunity for Registry professional experienced in Quoted Funds and ETF to establish and lead the implementation of quoted funds/ETF operations for the State Street Transfer Agency team in Australia. You will also be responsible for the effective management of staff and the execution of departmental strategy. There is a level of accountability in this role for results in the areas of employee, strategy and cost.

Why this role is important to us:

State Street Transfer Agency is a specialist team that provides our large client base with registry services, processing daily transactions received from investors, distributions and completing Anti Money Laundering (AML) and Know Your Client (KYC) checks on investors to ensure full adherence to the all applicable laws and regulations.

What you will be responsible for:

As an Operation Manager, the ability to be strategic and positively influence others is a necessity to achieve success. We are looking for an individual that strive for ongoing efficiency and are not afraid to participate with both internal and external departmental projects.

The key skills we are looking for:

• End-to-End understanding of Quoted Funds and ETF registry operations
• Ability to establish and lead implementation of quoted funds / ETF operations
• Ability to drive operational efficiencies and strive for best in class
• Facilitate staff training & development, including conducting effective performance reviews
• Management of client relationship, both from strategic and BAU escalations
• Management of deliverables, ensuring all operational registry and reporting deliverables are met within the agreed SLA.
• Ability to manage third party vendor (as required)

Experience, Qualifications, Skills and Abilities

• Knowledge of the quoted funds and ETF registry operations
• Knowledge of investor services (highly regarded)
• Knowledge of fund accounting operational concepts
• Knowledge of corporate actions
• Working knowledge / experience in HiTrust
• Proven capability to manage a high performing team
• Strong liaison skills, both internal and external across all levels
• Strong understanding of AML/FATCA/CRS rules as well as RG97

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers