Ops SpecialistFT Pay Proc

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as an Operations Specialist, Payment Processing

POSITION SUMMARY

Ops Specialist - FT Payment Processing: responsible for the processing of manually initiated wire transfer instructions as well as repairing electronic instructions that do not straight through process. These wire transfer may be in USD or a foreign currency. This person is also expected to assist the Supervisor with managing the group and resolving issues. They are a go-to person and expected to be able to train others and answer their questions. These responsibilities require that the person understands the various types of wire transfers, industry wide payment formatting conventions (SWIFT) as well as BBH's own processing requirements. Timeliness and accuracy are also key traits needed to succeed in this position.

PRINCIPAL RESPONSIBILITIES

1. Process Transactions

• The specialist will process in Keystone instructions received via fax. Since all transactions require duality, they will either be the person entering the item or verifying the item in Keystone.
• The specialist will also need to continuously go into repair queues within Keystone to fix items which did not STP and enable them to be processed by the system. Similar to fax instructions, the specialist will either be the person repairing the item or verifying the item.
• The specialist will be required to interpret fax instructions as they are received in various formats in order to be able to process them in Keystone. Not only do clients use different fax templates, but the specialist will need to be able to identify between payments, book transfers, expects and amendments. They will need to be able to accurately pull information from the fax. These faxes range from straight forward with little interpretation needed to complex where knowledge of other departments or industry practices may be needed.
• The specialist must be able to work in a team environment as all instructions require two people to complete the item. Communication within the group is key in order to get instructions processed before market deadlines.
• While the specialist may concentrate on either USD transactions or Non-USD transactions most of the time, they will need to be flexible as resources are moved around to accommodate volumes and ensure items are processed in timely manner. The specialist must process items accurately (i.e. no errors) and within established timeframes to be successful.

2. Sanction Screening

• Witihin Fircosoft, the specialist will need to review the transactions information and determine if the item should be referred to Compliance or if it is a false hit within regulatory requirements.
• Monitor Fircosoft status screens and ensure that transactions are reviewed in a timely manner but without sacrificing quality or putting the firm at risk

3. Problem Resolution

• When unclear instructions are received via fax or electronically within Keystone, the specialist should research the item and look to resolve the issues and escalate when appropriate.
• The lead specialist should also be helping others resolve their issues by providing guidance or expertise.

4. Communications

• From time to time, the specialist will receive emails or phone calls from other BBH departments. They need to communicate professionally and provide quality answers.

5. Process Improvement

• Specialists should question inefficient processes and make recommendations to their supervisor on how to improve the process. As a lead specialist, they may take the lead role in implementing the new process.

6. Risk & Control

• All specialists must adhere to firm policies particularly those related to Funds Transfer and department procedures.

7. Project Management

• As a senior specialist, management will ask this person to participate in projects and be prepared to provide their expertise.

8. Other

• As a senior specialist, this person is expected to leverage their understanding of the big picture and how their specific function impacts the firm.
• This person should be a consistent contributor towards improving the daily activities of the group.
• This person will serve as a point of escalation while the supervisor is away. They should also be a go-to person for the other specialists in the group.
• At times, this person may also assist in the development and production of monthly management reporting for the group.

KNOWLEDGE, SKILLS AND ABILITIES

• BA/BS degree or equivalent work experience
• Knowledge and skills (general and technical)
• Demonstrated PC skills
• Ability to identify, escalate and resolve a problem
• Ability to communicate professionally through effective verbal and written sills
• Ability to work in a team environment
• Ability to meet deadlines and work under pressure
• Ability to multi-task
• Professional client service skills
• Understanding geography, identification of major cities and their country
• Good with numbers

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
• A culture of inclusion that values each employee's unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Volunteer opportunities to give back to your community and help transform the lives of others

BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range for this role is $50,000 to $55,000, which is specific to Jersey City, NJ and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time

Jersey City