Ops Tech Program Director

Job Description
The Consumer & Community Banking (CCB) Operations Technology (OPT) Project Delivery Office (PDO) is hiring a Project Execution Director to lead a team of project and program managers who help standardize, plan and drive the execution of the portfolio of Global Technology, Cyber Security Technology Controls and firmwide requests across the 11 Operations products and their 300+ application teams.
As an experienced professional in Project Execution, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires a strong grasp of the big-picture - how can technology upgrades and changes help reduce risk for the product and the firm - and an ability to collaborate to develop plans and deliver results through excellent interpersonal skills. You'll work closely with the team to understand and inject new scope, lead execution through detailed tracking, and ensure transparency of risks and potential impacts through clear communications. You'll play an integral role in ensuring visibility of impediments and identifying thematic areas of improvement as you standardize, plan and drive execution of the holistic lifecycle management requests across the products while assessing the impacts and efficiencies of other competing priorities. Just as important, you'll work with your team to set goals, foster collaboration, and promote the values, culture, and brand of JPMorgan Chase & Co.
This role requires a wide range of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• At least 10+ years relevant work experience in a highly complex large enterprise
• Developing and leading a team of project execution professionals through diverse hiring, individual career development, and group guidance
• Understanding of global and line of business project and program management standards and methods, with a very high attention to detail and organizational skills
• Experience working with high-performing teams across a portfolio of projects and programs
• Ability to create and maintain relationships with a wide range of stakeholders throughout Operations Technology and the firm using direct and transparent communications
• Collaboration with senior leadership, requestors, and other partners for issues, escalations, and priorities, while taking into account the risk for the application and firm
• Strong leadership and organizational skills focused on efficiencies and promoting transparency of status and risk across the portfolio
• Focus on partnering with several key teams in addition to the Operations products to identify blockers and pain points to drive strategic and tactical solutions (CCB Platform Operations and Clearinghouse, OPT Catalyst, OPT Cybersecurity Technology Controls, and Infrastructure & Production Management)

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.