Options Specialist

Join a leading fintech company that's democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We're seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.
Check out life at Robinhood on The Muse !
About the team:
The Market Operations team at Robinhood is responsible for traditional middle office brokerage operations. Our mission is to deliver an excellent end-customer experience and mitigate firm risk while supporting cutting-edge brokerage and financial products. We're looking for a motivated self-starter to support our Options desk. As an Options Specialist, you'll work with a team that executes on critical daily options functions. You'll strategize operational efficiency by automating daily tasks, and collaborate with our product and engineering teams to execute on innovative projects. You'll act as a main point of contact for our Customer Experience team, while handling live support and email escalations.This is an opportunity to help build one of Robinhood's most exciting business lines.
What you'll do day-to-day:

• Take ownership of critical day-to-day business functions on our options desk
• Handle live support and email escalations from our Customer Experience (CX) team
• Identify inefficiencies in operational processes, then design and implement solutions
• Identify pain points and communicate to product and engineering teams on a regular basis

About you:

• Bachelor's degree or equivalent practical experience
• FINRA Series 7 and Series 63
• Comprehensive knowledge of options, including complex multi-leg strategies
• Exceptional attention to detail and strong problem-solving skills
• Excellent written and oral communication skills
• Self-starter with ability to work independently
• Resourceful and adaptive in fast-paced, entrepreneurial environments

Bonus points:

• FINRA Series 4 license
• 4+ years working in operations or financial services
• Familiarity with brokerage operations and consumer technology
• Experience managing projects interfacing with technical and non-technical teams
• Demonstrated ability to scale operations and processes in a fast-paced organization

CO Residents: In Colorado, the base pay for this position ranges from $66000 to $88000. This role is also eligible for an annual discretionary bonus and participation in Robinhood's equity plan.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy .
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Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job's working model.