Oracle Cloud Consultant - CX

Introduction
As a Package Consultant at IBM get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills business knowledge and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities

In this role you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your roles & responsibilities:

As an Oracle Cloud Consultant you will serve as a client-facing practitioner who sells leads and implements expert services utilizing the breadth of IBM’s offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work developing solutions that excel at user experience style performance reliability and scalability to reduce costs and improve profit and shareholder value.

Your primary responsibilities include:

• Leadership in SAP Development: Lead the development team for new SAP installations and improving solutions.
• Global Collaboration and Support: Collaborate and support global delivery members over technical and administrative features.
• Continuous Improvement Advocate: Work within a continuous improvement framework challenging ideas and finding solutions to problems

Required Technical and Professional Expertise
A minimum of three (3) years of demonstrated experience as a Configuration Specialist with
Oracle Fusion Cloud/Oracle sales and service in a complex environment. This experience must include:

• Experience in implementing Sales Force Automation modules
• Experience in configuration of Oracle Fusion Cloud
  Experience in business and technical requirements analysis elicitation modeling through a
  CRM lens verification and methodology development
• Experience in prioritizing and managing multiple tasks simultaneously working in a team
  environment and managing projects and
• Experience in utilizing requirements and best practices for data migration from other
  products to Oracle Fusion Cloud.

The following skills and abilities:

• A strong customer service orientation
• Excellent verbal and written communication and presentation skills and the ability to
  interact professionally with a diverse group of executives managers and subject matter experts
• Demonstrated ability to work in a dynamic environment establish priorities and meet tight deadlines
• Ability and experience working in a team environment and
• Excellent interpersonal analytical and creative problem-solving skills

Government considers the following experience as an asset:

• Certification in Oracle Fusion Cloud is an asset
• Specifications with the API of Oracle’s Fusion Cloud
• Knowledge on Oracle Fusion Cloud integration with MS Outlook is an advantage
• Knowledge/experience with Oracle Eloqua
• Experience working with government organizations
• Experience working in an Agile environment and
• Experience with MS Azure DevOps

Preferred Technical and Professional Expertise
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