Order Entry Specialist

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.

Business Unit Overview

This position is part of the ATI Industrial Automation business unit within Novanta. ATI is the world-leading engineering-based developer of robotic accessories and robot arm tooling, including Automatic Tool Changers, Multi-Axis Force/Torque Sensing Systems, Utility Couplers, Material Removal Tools, Robotic Collision Sensors, Manual Tool Changers, and Compliance Devices. Our robot end-effector products are found in thousands of successful applications around the world. Since 1989, our team of mechanical, electrical, and software engineers has been developing cost-effective, state-of-the-art end-effector products and solutions that improve robotic productivity.

Position Details

Summary

As an Order Entry Specialist, your main responsibility is to ensure accurate and timely order entry. This includes accessing customer orders via email and customer portals and keying them into the ERP with a high attention to detail.

Primary Responsibilities

• Detailed order entry of customer purchase orders in a timely, accurate manner using various company-wide software applications.
• Expertise in Microsoft Office applications: Outlook, Word, Excel, PowerPoint, etc.
• Excellent and professional communication skills to update supervisors and other internal parties regarding assigned tasks.

Additional Tasks

• Create credit memo’s/miscellaneous invoices
• Display exceptional attention to detail to meet SOX compliance regulations
• Meet and maintain order accuracy goals.
• Meet and maintain order processing time.
• Completion of items assigned daily reports.
• Contribute to team effort by accomplishing related results as needed.

Outcomes / KPIs

• Order accuracy

Requirements

• Be detail-oriented and able to maintain accurate records.
• B2B experience with data entry (ideally in customer environment).
• Experience with any ERP system.
• Understanding of B2B relationships.
• High School Diploma/GED Required
• Fluent communication in English (daily cooperation with offices abroad).
• Ability to understand shipping terminology and methods.
• Be a great team player! 
• Be able to work in a dynamic environment and meet deadlines.
• Be willing to work in-office hours.
   

Competencies

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
• Collaborative Team Player - Collaborative: Is intentional about seeking input and including others when making decisions
• Humility: self-aware, vulnerable, willing to reflect critically on opportunities for self-improvement. Interpersonal Influence: listens, masters productive conflict, works across functions and BU boundaries. Trustworthy: Builds trusting relationships by being transparent and acting with integrity.
• Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

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Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.