Order Fulfillment Associate - Romeoville IL

What You'll Do:

Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs
Prepare shipments including building boxes and assembling packaging materials to ensure timely dispatch and delivery expectations are met
Assist with the receipt and organization of incoming inventory from the warehouse as needed
Occasionally operate manual  pallet jacks to move materials and support workflow across the facility
Maintain accurate inventory levels through proper stocking and organization practices
Monitor supply levels during daily operations and communicate low stock to team leads or management and replenish fulfillment inventory to ensure packing stations remain stocked and operational
Maintain a clean safe and organized workspace across all fulfillment areas
Collaborate with team members to meet daily shipping targets and operational deadlines
Follow established workflows and safety protocols to ensure quality and productivity standards are upheld
Communicate clearly and effectively with team members to support smooth day-to-day operations
Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads

What You’ll Bring to the Team:

• Strong attention to detail with a focus on accuracy in packing and shipping outbound orders
• Ability to follow established SOPs and safety protocols while maintaining a clean organized workspace
• Comfortable working in a fast-paced high-volume fulfillment environment with shifting priorities
• Effective communication skills and the ability to collaborate with team members to meet daily shipping goals
• Willingness to learn take direction and support both outbound and inbound operations as needed
• Proactive dependable and team-oriented mindset with a strong sense of accountability
• Dependable and punctual with a strong work ethic and team-oriented mindset
• Long periods of standing must be able to bend at the waist and knee and occasionally lift up to 50 lbs

We've Got You Covered:

• Full medical dental and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness counseling and fitness

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.

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