Order Management IT Solution Lead

• Serve as a trusted solution partner to Order Management stakeholders by deeply understanding business processes challenges and desired outcomes.
• Apply creativity and GenAI technologies to accelerate problem solving improve analysis prototype ideas and explore solution options.
• Shape and recommend end-to-end solution approaches including options impacts risks and business cases.
• Lead solution design testing and implementation in collaboration with architects developers vendors and senior IT leadership.
• Ensure solutions are scalable integrated secure and compliant with enterprise standards and delivery processes.
• Lead business analysis activities including process mapping requirement definition gap analysis and impact assessment.
• Pull together data from multiple sources to make insights visible support fact-based discussions and solidify business and solution requirements.
• Translate business requirements into clear functional and technical solution designs and explain technical solutions risks and tradeoffs in business terms.
• Communicate effectively with both technical and non-technical audiences including executive stakeholders.
• Drive solutions that deliver measurable business value efficiency risk reduction and operational improvement.

• Core Application Systems: Knowledge of major production application systems (e.g. ERPs Salesforce) used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
• Planning: Tactical Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term) tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Application Delivery Process: Knowledge of major tasks deliverables and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
• Architecture Modeling: Knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual logical and physical approaches.
• Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
• System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications databases and technology platforms.

• Strong application and delivery leadership capability with experience supporting end-to-end solution planning and hands-on implementation-working closely with delivery teams to ensure solutions are well-sequenced risks are managed and outcomes are successfully realized in production.
• Proven experience leveraging GenAI and modern digital tools accelerating insight generation sharpening requirements and improving the speed and quality of solution delivery.
• Strong stakeholder alignment and facilitation skills with the ability to quickly drive consensus around clear data-backed business requirements across both business and IT teams.
• Hands-on data and analytics capability with proven experience using Power BI to develop integrate and interpret data from multiple sources-translating insights into clear narratives that support critical business decisions.
• Proven experience leading technology solutions in Order Mgmt across PLM and ERP systems including the design and delivery of tools that support supplier collaboration onboarding performance management and compliance-while balancing usability risk and enterprise standards.

• Advanced problem-solving and analytical capability consistently identifying root causes of complex direct procurement challenges rather than relying on surface-level system fixes.
• Data-driven decision-making expertise leveraging analytics and insights to shape solution options assess trade-offs and guide sound business and technology decisions.
• Deep understanding of how technology enables business outcomes including cost savings operational efficiency compliance and supply chain resilience.

• The ideal location for this role is East Peoria-IL Irving-TX
• This position may require 20% travel.

• Medical dental and vision benefits*
• Paid time off plan (Vacation Holidays Volunteer etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What We Do

Cat Digital is the digital and technology arm of Caterpillar Inc. responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide our teams use data technology advanced analytics and AI capabilities to help our customers build a better world.

Why Work With Us

The Cat Digital team is at the forefront of Caterpillar’s evolution. We take pride in solving complex problems by building new systems from the ground up. On our team you’ll leverage data from across our entire enterprise to find solutions that open a new world of possibilities for our customers and dealers. Join us in building a better tomorrow.

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